https://support.riw.net.au/support/home 2026-04-26T08:00:39+00:00 always 1.0 https://support.riw.net.au/support/solutions 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000002988 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000014645 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000014646 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000014647 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000015209 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000015210 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000050848 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000051546 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000078729 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/51000161527 2026-04-26T08:00:39+00:00 always 0.8 https://support.riw.net.au/support/solutions/folders/51000021665 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021666 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021667 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021669 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021680 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021684 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021685 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021686 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021687 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021688 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021689 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021690 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021691 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021693 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021694 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021696 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021717 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000021718 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000022577 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000022578 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000022689 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000033526 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000052269 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000054663 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000055577 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000075901 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000075902 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000076882 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000080270 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000096626 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000096627 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000098562 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000098573 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000101217 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000101229 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000108575 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000110324 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000110781 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000111221 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000117996 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000124482 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000140612 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000190084 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000252990 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000253025 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000254929 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000254930 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000254931 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000257631 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/folders/51000538763 2026-04-26T08:00:39+00:00 always 0.64 https://support.riw.net.au/support/solutions/articles/51000029536-how-does-a-cardholder-accept-or-reject-an-employment-or-association-request-in-myriw- 2025-10-01T05:10:50+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029639-how-does-a-company-add-a-new-job-role-to-a-cardholders-profile- 2025-10-01T05:10:51+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029656-how-can-a-company-report-on-breathalyser-test-records- 2022-10-12T05:19:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029716-how-to-view-swipe-activity-on-a-network-project-site-or-zone 2023-12-11T11:08:40+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029732-how-does-a-company-add-a-site-or-edit-site-requirements- 2025-10-13T16:36:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029838-how-can-a-company-remove-an-employer-administrator-login- 2025-10-03T13:00:06+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029842-does-a-rail-industry-worker-card-expire- 2025-10-01T05:10:51+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029863-what-job-roles-will-a-cardholder-require-to-access-a-site- 2021-05-03T04:44:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029864-if-a-cardholder-is-having-trouble-accessing-a-site-with-their-riw-card-what-might-be-the-problem- 2021-12-31T13:00:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029866-who-determines-the-competencies-required-by-a-riw-cardholder-to-work-in-the-rail-industry- 2022-07-05T06:48:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029867-how-is-a-competency-added-to-a-cardholders-profile- 2022-09-23T20:05:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029868-what-is-the-maximum-size-for-uploaded-files-and-what-format-should-they-be-in- 2022-10-04T01:38:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029869-what-if-the-name-on-an-riw-profile-is-different-to-the-name-on-a-certificate-qualification- 2021-05-02T17:35:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029871-what-is-the-cost-to-fast-track-the-verification-of-competencies- 2023-02-28T06:33:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029875-how-can-i-design-or-upload-a-new-elearning-course-to-the-riw-platform- 2025-10-13T16:32:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029877-how-do-i-get-a-rail-industry-worker-card- 2026-01-13T08:13:19+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029878-how-does-a-cardholder-complete-an-id-check- 2025-10-01T05:10:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029879-what-happens-if-a-cardholder-does-not-have-a-current-subscription- 2021-12-31T12:42:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029880-how-does-a-cardholder-end-their-employment-relationship-with-an-employer-in-myriw- 2025-10-01T05:10:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029881-can-a-cardholder-be-employed-by-more-than-one-company- 2025-10-01T05:10:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029897-how-does-a-premium-functionality-employer-create-or-edit-an-employer-competency- 2021-05-30T08:42:10+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029898-how-does-a-premium-functionality-employer-add-or-edit-an-employer-job-role-in-the-riw-system- 2022-10-12T05:12:46+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029916-what-are-the-minimum-requirements-to-use-a-rail-industry-worker-card- 2022-10-12T03:55:09+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029917-i-am-an-riw-cardholder-and-my-competency-documents-have-expired-what-do-i-do- 2022-12-19T03:01:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029918-how-are-competencies-displayed-on-an-riw-card- 2022-08-17T09:11:59+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029921-how-long-will-it-take-to-receive-my-riw-card- 2021-12-31T12:44:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029924-where-will-a-rail-industry-worker-card-be-sent- 2021-12-31T12:40:17+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029925-what-happens-if-a-cardholder-hasn-t-received-their-riw-card- 2021-12-31T12:40:25+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029926-how-can-a-cardholder-update-their-contact-details-in-myriw- 2025-06-03T13:15:51+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029927-i-have-lost-my-card-what-should-i-do- 2021-12-31T12:44:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029928-how-can-i-apply-for-a-replacement-riw-card- 2021-12-31T12:40:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029931-what-is-a-national-or-network-block- 2023-06-20T10:16:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029935-what-is-a-competency-or-job-role-suspension- 2022-07-05T07:29:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029936-who-can-suspend-a-national-or-network-job-role-or-competency- 2020-05-09T12:56:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029940-what-is-a-block-resulting-from-a-medically-recorded-drug-or-alcohol-failure- 2022-09-27T05:46:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000029942-how-can-a-cardholder-dispute-or-appeal-a-block-or-suspension-on-their-riw-profile- 2025-10-13T16:36:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030058-how-can-a-company-request-a-fast-track-medical-assessment- 2026-01-13T08:14:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030060-how-does-a-company-assign-an-access-controller-or-spot-checker- 2025-10-13T16:34:12+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030061-how-does-a-company-send-an-association-request-to-a-cardholder- 2022-10-12T04:28:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030063-how-does-a-company-search-for-a-cardholder-suitable-for-a-job-role- 2021-04-09T09:23:15+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030093-how-does-a-company-order-an-id-check-for-a-cardholder- 2024-09-18T23:45:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030097-what-is-the-riw-pricing-model- 2024-09-18T21:55:00+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030099-how-does-a-company-send-an-elearning-request-to-a-cardholder- 2025-04-02T12:12:22+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030100-is-there-a-fee-for-replacing-a-lost-stolen-or-damaged-riw-card- 2022-08-17T12:01:59+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030102-can-a-company-request-a-refund-for-riw-subscriptions- 2025-10-20T13:33:58+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030103-does-a-company-have-to-pay-an-annual-cardholder-fee-for-associated-or-secondary-employed-cardholders- 2022-01-04T12:03:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030104-what-are-the-payment-options-can-a-company-raise-a-purchase-order- 2023-11-23T05:16:45+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030105-what-can-a-premium-functionality-employer-put-on-pay-on-account-arrangement- 2023-11-23T05:20:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030108-how-does-metro-trains-australia-comply-with-privacy-laws- 2022-01-04T12:01:40+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030109-how-can-a-cardholder-get-their-personal-data-in-future- 2022-10-02T16:50:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030110-how-does-a-company-manage-a-rejected-competency- 2025-10-02T12:25:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030111-how-does-metro-trains-australia-manage-cyber-security- 2022-01-04T12:01:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030112-what-personal-information-does-the-riw-program-collect- 2022-01-04T12:02:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030113-why-does-the-riw-program-collect-and-how-does-it-use-personal-information- 2022-01-04T12:02:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030114-how-does-a-company-fix-a-spelling-mistake-on-a-cardholders-profile- 2021-05-02T16:31:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030116-what-notifications-are-generated-by-the-riw-system- 2025-06-11T07:34:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030119-how-does-the-riw-system-manage-projects-with-multiple-principal-contractors- 2021-05-03T05:12:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030120-how-can-a-company-resend-an-employment-request- 2025-10-13T16:32:02+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030122-can-employers-view-a-cardholders-details-after-the-cardholder-has-ended-their-employment- 2021-05-01T09:03:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030126-what-happens-if-an-riw-system-user-goes-on-leave- 2022-01-04T12:04:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030127-i-have-forgotten-my-password-what-do-i-do- 2024-04-18T16:05:41+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030129-cardholder-associations-when-swiping-on-site 2025-10-13T16:31:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030131-can-a-cardholder-have-a-secondary-employer- 2025-10-02T12:22:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030134-what-happens-if-a-cardholder-rejects-a-request-or-ends-association-with-a-company- 2021-05-02T16:28:00+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030137-how-does-a-company-monitor-employment-requests- 2022-10-12T04:29:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030138-how-long-does-it-take-for-information-to-be-received-from-a-breathalyser-device-to-the-riw-system- 2021-04-04T13:42:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030139-what-type-of-block-is-placed-on-a-cardholder-for-a-non-negative-breathalyser-result- 2021-04-04T13:57:26+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030143-can-a-cardholder-use-their-virtual-card-when-undertaking-a-test-on-a-breathalyser- 2021-04-04T13:41:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030144-can-visitors-use-a-breathalyser-device- 2021-04-04T13:58:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030150-how-does-a-cardholder-use-a-standalone-breathalyser-unit- 2025-10-22T09:38:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030151-will-a-breathalyser-device-work-in-offline-mode- 2021-04-04T13:38:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030156-can-anyone-perform-a-spot-check-without-being-a-rail-industry-worker- 2022-09-24T07:12:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030159-what-happens-with-the-cardholder-subscription-if-the-cardholder-i-want-to-employ-fails-their-medical- 2024-04-18T16:05:41+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030161-how-will-employers-be-notified-if-a-cardholder-is-deemed-unfit-for-duty-after-a-medical-assessment- 2021-05-03T05:03:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030162-how-does-a-company-upload-a-medical-assessment-to-a-rail-industry-worker-profile- 2024-04-18T16:05:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030163-why-do-rail-industry-workers-need-to-be-medically-assessed- 2021-05-03T04:53:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030431-how-to-manage-visitors-using-visitors-today 2022-09-22T17:55:48+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030432-how-to-view-reprint-swipe-out-and-cancel-visitor-passes-in-the-riw-system 2022-09-22T15:47:09+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030433-how-to-install-the-vircarda-app-and-manage-a-virtual-card- 2025-10-01T05:10:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030462-how-does-a-company-submit-or-resubmit-a-job-role-for-assessment- 2021-02-16T02:24:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030463-how-does-a-network-operator-set-up-a-project-and-contractor-in-charge-in-the-riw-system- 2023-02-20T08:51:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030464-what-standard-is-required-for-a-riw-identification-photograph- 2024-05-08T09:12:02+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030465-how-does-a-company-manage-a-rejected-id-check-or-resubmit-an-id-check- 2025-10-02T12:27:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030466-how-does-a-company-re-issue-a-virtual-riw-card- 2021-12-31T12:38:36+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030483-how-does-a-company-monitor-expiries- 2023-03-09T03:57:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030484-how-does-a-cardholder-create-a-myriw-account- 2025-10-01T05:10:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000030897-how-does-a-site-know-that-a-riw-cardholder-is-competent-to-perform-a-job-role- 2022-01-04T12:06:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000031506-how-to-log-in-and-use-the-web-card-reader 2022-11-24T21:10:12+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000031507-riw-app-for-access-controllers 2022-09-23T20:24:09+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000031580-what-is-an-access-controller- 2022-09-24T12:44:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000031595-what-user-roles-or-permissions-are-there-in-the-riw-system- 2023-01-31T06:33:10+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000031597-riw-app-for-spot-checkers 2021-12-31T12:57:17+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000031691-how-does-a-company-create-a-custom-report- 2025-10-03T13:01:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034211-how-does-a-company-change-the-name-and-core-details-of-a-cardholder-in-the-riw-system- 2025-10-02T12:23:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034213-what-is-a-site-block- 2024-05-28T14:27:15+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034330-how-does-a-training-provider-assign-competencies-to-multiple-cardholders- 2022-03-28T05:56:46+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034475-video-system-walkthrough-authorised-health-professionals 2023-04-19T12:28:46+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034491-video-system-walkthrough-employer-administrators 2021-05-01T04:05:18+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034492-video-myriw 2021-05-02T10:11:19+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034493-video-system-walkthrough-premium-functionality-employers 2021-05-01T04:06:06+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034495-video-how-to-search-for-people-to-fulfil-a-job-role 2021-05-03T04:43:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034502-video-assigning-and-suspending-competencies-for-employers-and-project-administrators 2021-05-02T17:28:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034503-video-how-to-add-a-cardholder-to-the-riw-system 2021-05-02T16:25:58+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000034507-video-shifts-swipes-and-the-muster-list-for-employers-and-project-administrators 2021-05-03T05:10:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000047847-what-does-the-manual-swipe-limit-exceeded-mean-on-the-riw-app- 2024-08-21T09:50:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000051312-how-does-a-company-send-an-employment-request-to-an-existing-cardholder-using-search-for-new-employee 2022-10-12T04:27:57+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000054984-how-to-reset-your-vircarda-app-password 2023-03-28T10:24:14+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000059696-how-does-mta-ensure-overseas-third-party-service-providers-comply-with-australian-privacy-law- 2021-05-01T09:25:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000059698-how-is-personal-information-stored-in-the-riw-system- 2021-05-01T09:32:00+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000074654-kiosk-printer-scanner-troubleshooting-guide 2024-04-18T16:05:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000074683-kiosk-camera-troubleshooting-guide 2024-04-18T16:05:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000074684-kiosk-touchscreen-troubleshooting-guide 2024-04-18T16:05:28+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000074685-kiosk-troubleshooting-guide 2024-04-18T16:05:28+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000074686-kiosk-scanner-troubleshooting-guide 2024-04-18T16:05:28+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000074687-how-does-a-company-set-breathalyser-requirements-for-a-kiosk-in-the-riw-system- 2022-10-12T06:15:22+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000074871-how-does-a-company-send-an-elearning-request-to-non-riw-cardholder- 2025-04-02T12:12:14+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077420-video-system-walkthrough-network-operators 2021-05-01T04:33:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077421-how-can-i-become-a-sole-trader-in-the-riw-system- 2025-10-01T05:10:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077422-how-do-i-register-a-company-in-the-riw-system- 2025-10-01T05:10:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077423-riw-introductory-video-playing-your-cards-right-in-the-interests-of-safety 2021-05-01T04:38:59+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077424-video-creating-projects-sites-and-zones 2021-05-03T05:09:51+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077425-video-the-riw-app-for-access-controlling-spot-checking- 2020-08-19T04:00:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077426-video-how-to-run-a-report 2021-05-03T05:14:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077428-video-assigning-and-suspending-job-roles 2021-05-03T04:41:00+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077429-video-work-restrictions-and-risk-assessments-for-employers 2021-05-03T05:05:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077430-video-system-walkthrough-registered-training-organisations 2020-08-19T04:11:12+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077432-how-does-a-company-order-or-reorder-a-physical-or-virtual-riw-card- 2021-12-31T12:34:10+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077433-how-does-a-company-add-a-new-rail-industry-worker-to-the-riw-system- 2025-10-01T05:10:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077448-what-identification-documents-does-a-cardholder-require-to-complete-an-id-check- 2024-09-25T11:14:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077450-how-does-a-company-add-a-competency-to-a-rail-industry-worker-profile- 2025-10-01T05:10:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077452-how-to-register-a-visitor-in-the-riw-system 2022-11-24T17:59:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077467-how-can-a-company-manage-colleague-logins-or-add-another-riw-system-user- 2025-10-02T14:59:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077499-how-does-a-medical-provider-user-record-a-medical-result- 2021-04-21T08:43:18+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077500-how-does-a-company-monitor-and-pay-annual-cardholder-subscriptions- 2025-10-01T05:10:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077515-what-is-myriw- 2022-10-12T06:21:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077516-what-is-a-virtual-riw-card-vircarda- 2025-04-29T09:56:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077517-what-is-the-permission-access-agreement-paa- 2022-08-22T04:29:14+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077547-why-do-i-need-a-rail-industry-worker-card- 2026-01-14T10:33:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077548-how-does-an-assessor-manage-a-job-role-assessment- 2022-10-12T06:32:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077563-how-is-a-site-block-lifted-following-a-non-negative-breathalyser-test- 2022-10-06T11:37:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000077583-what-breathalysers-are-available-for-integration-with-the-riw-system- 2025-08-26T06:43:10+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000095390-what-are-the-report-refresh-times-for-power-bi- 2022-12-05T13:16:32+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000100598-what-does-always-award-new-mean- 2021-05-02T17:41:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000108256-job-role-competency-status-microsoft-power-bi-report-user-guide 2022-03-16T13:38:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000119973-what-are-the-minimum-system-requirements-to-use-the-riw-or-myriw-systems- 2022-10-06T07:18:50+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000119989-what-are-the-minimum-system-requirements-to-use-the-riw-app- 2024-07-09T06:01:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000120005-what-are-the-riw-system-rules- 2021-04-26T08:26:32+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000120020-what-are-the-riw-program-rules-regarding-blocks-and-suspensions- 2023-06-02T10:48:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000120927-riw-card-reading-options-in-areas-of-poor-connectivity 2022-04-05T06:57:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000122512-what-are-the-system-access-rules-for-using-the-riw-system- 2022-05-25T10:52:14+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000125423-how-does-a-medical-provider-user-delete-a-medical-file-from-the-riw-system-uploaded-in-error- 2024-04-18T16:05:29+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000128994-who-pays-my-annual-cardholder-subscription- 2021-12-31T12:44:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000129024-how-do-i-register-as-an-authorised-health-professional-ahp- 2025-10-03T13:00:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000129041-how-does-a-medical-provider-user-record-a-drug-alcohol-result- 2022-10-12T06:34:20+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000129059-how-does-a-medical-provider-user-view-a-medical-certificate- 2022-09-20T10:56:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000129310-how-to-request-additional-medical-provider-logins 2024-04-18T16:05:29+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000129340-what-are-the-medical-categories-and-expiry-calculations-used-in-the-riw-system- 2021-12-31T12:55:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000136173-how-does-a-training-provider-add-edit-or-delete-from-their-list-of-assignable-competencies- 2025-12-11T08:31:00+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000137101-how-do-i-register-a-registered-training-organisation-in-the-riw-system- 2025-10-13T16:33:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000138788-kiosk-error-message-database-error-sync-please-relaunch-the-kiosk-or-contact-tech-support-to-fix- 2024-04-18T16:05:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000138789-kiosk-error-message-preparing-kiosk-in-the-background-please-wait- 2024-04-18T16:05:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000138921-how-can-i-contact-the-riw-service-desk- 2025-10-01T05:10:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000139406-what-is-the-riw-program- 2022-11-02T14:47:48+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000139416-what-is-the-riw-system- 2022-04-05T06:59:19+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140060-what-are-the-rail-health-medical-assessment-and-drug-alcohol-result-outcomes- 2022-09-16T10:39:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140090-what-is-a-competency- 2025-10-20T13:34:11+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140118-how-does-a-company-submit-a-request-for-an-overseas-international-id-check- 2025-03-04T04:47:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140276-riw-system-main-dashboard-explained 2022-10-12T03:57:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140293-how-does-a-company-search-for-my-people- 2021-12-31T12:40:03+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140812-what-is-the-riw-system-hierarchy- 2021-05-28T08:08:32+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140818-how-is-time-managed-in-the-riw-system- 2023-01-11T11:04:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000140852-what-are-the-different-types-of-cardholder-relationships-in-the-riw-system- 2022-09-26T10:01:32+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000141011-how-to-use-the-shopping-basket-and-process-a-payment-within-riw- 2023-11-23T05:21:47+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000141423-how-to-use-the-shopping-basket-and-process-a-payment-with-pay-on-account 2023-11-23T05:27:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000141424-how-can-a-company-view-their-payment-and-transaction-history- 2025-10-13T16:35:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000141445-riw-system-and-program-glossary 2023-03-09T05:15:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000144816-how-does-a-company-end-employment-with-a-cardholder- 2025-10-02T14:56:26+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000144818-how-does-a-company-view-riw-cards-issued-to-a-cardholder- 2021-12-31T12:34:00+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000146687-what-information-can-i-see-on-a-rail-industry-worker-s-profile- 2022-10-12T04:30:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000146711-how-does-a-company-cancel-a-job-role-assessment- 2025-10-22T09:38:58+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000147158-what-is-an-employer-job-role- 2021-05-30T08:45:17+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000147225-how-does-a-premium-functionality-employer-suspend-or-lift-a-suspension-of-an-employer-job-role- 2021-09-14T11:21:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000147276-how-can-a-company-update-a-cardholders-contact-details- 2025-10-01T05:10:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000147292-how-can-a-company-update-a-cardholders-other-details- 2026-01-13T08:16:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000147381-how-can-a-company-update-a-cardholders-emergency-contact-details- 2025-10-23T11:44:59+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000147850-how-does-a-company-update-status-options-for-a-rail-industry-worker- 2022-09-25T18:41:35+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000148626-how-does-a-company-end-an-association-with-a-cardholder- 2025-10-13T16:31:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149644-how-does-a-premium-functionality-employer-add-or-edit-an-employer-job-role-to-a-cardholder- 2025-10-01T05:10:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149659-how-can-a-company-assign-self-swiping-to-a-cardholder- 2026-01-13T08:15:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149660-how-can-a-company-share-the-employment-of-a-cardholder-with-another-company- 2025-10-13T16:36:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149675-how-can-a-company-flag-a-rail-industry-worker-as-new-to-industry- 2022-09-25T15:05:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149676-how-can-a-company-view-the-shift-activity-of-a-cardholder- 2025-10-23T11:44:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149691-how-can-a-company-add-other-types-of-cards-to-a-cardholder-profile- 2025-10-22T09:38:26+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149951-how-to-view-riw-cardholder-competencies- 2025-10-02T12:25:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149952-how-can-a-company-update-communication-preferences-for-a-rail-industry-worker- 2022-10-12T04:31:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000149995-how-does-a-company-add-edit-or-remove-a-work-restriction-for-a-cardholder- 2025-10-20T08:13:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150092-how-does-a-company-add-edit-or-delete-a-risk-assessment-for-a-cardholder- 2025-10-23T11:45:15+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150112-how-can-a-company-view-the-employment-or-association-history-of-a-cardholder- 2026-01-13T08:17:45+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150218-how-can-a-company-view-the-subscription-status-of-a-rail-industry-worker- 2025-10-20T07:54:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150258-what-methods-can-be-used-to-swipe-cardholders-and-visitors-into-site- 2022-09-22T18:15:25+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150580-how-does-a-company-view-the-completion-status-of-an-id-check- 2023-02-24T05:37:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150612-how-does-a-company-view-which-crew-a-cardholder-is-assigned-to- 2021-02-28T08:05:35+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150787-how-can-a-company-add-competencies-to-multiple-people- 2025-10-13T16:32:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150865-how-does-a-company-schedule-or-view-a-site-based-competency- 2021-05-03T05:12:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000150917-how-can-a-company-view-competencies-pending-verification- 2025-10-13T16:32:46+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000151697-how-does-a-company-monitor-forthcoming-and-expired-competencies- 2023-03-14T06:35:46+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000151700-how-does-a-company-monitor-expired-and-expiring-riw-cards- 2023-03-09T04:10:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000151822-how-does-a-company-monitor-forthcoming-and-expired-medicals- 2023-03-09T04:43:19+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000151824-how-does-a-premium-functionality-employer-monitor-forthcoming-and-expired-allocated-items- 2023-03-09T04:24:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000151955-how-does-a-company-create-a-zone-or-edit-zone-requirements- 2025-10-23T11:45:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152207-how-does-a-company-request-the-relocation-of-a-hardware-device-between-sites- 2024-04-18T16:05:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152272-how-do-you-add-and-edit-site-safety-briefings-for-kiosks- 2025-10-20T08:14:35+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152277-how-does-a-company-add-a-kiosk-site-induction- 2025-10-20T08:15:11+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152294-how-does-a-company-configure-site-working-hours-rules- 2025-10-13T16:32:22+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152312-how-does-a-company-add-site-contacts- 2022-10-12T05:15:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152329-what-notifications-are-sent-to-site-contacts- 2022-10-12T05:16:02+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152359-how-does-an-riw-system-user-update-their-contact-details- 2023-02-28T08:40:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152360-how-does-a-riw-system-user-change-their-own-password- 2022-09-09T13:35:50+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152364-how-does-a-company-add-or-edit-their-contacts-or-offices-in-the-riw-system- 2025-10-13T16:35:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152371-how-to-reset-an-riw-system-user-password 2021-05-02T16:20:40+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152653-how-does-a-company-save-and-schedule-a-report- 2023-02-07T10:24:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152821-how-does-a-company-run-an-existing-report- 2022-09-04T14:58:28+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000152860-how-does-a-premium-functionality-employer-manage-training-providers-rto-s-in-the-riw-system- 2021-05-30T08:37:20+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153314-how-does-a-premium-functionality-employer-add-and-manage-a-crew- 2021-05-30T08:09:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153358-how-does-a-premium-functionality-employer-add-and-manage-allocated-items-for-cardholders- 2022-10-12T05:13:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153392-how-does-a-company-edit-a-project-or-project-requirements- 2026-01-13T08:17:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153408-overview-of-assessor-main-dashboard 2022-10-12T06:31:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153423-what-happens-if-a-job-role-assessment-is-cancelled- 2022-10-12T06:32:48+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153424-what-is-an-automatic-cancellation-of-a-job-role-assessment- 2022-09-16T09:55:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153426-what-reports-are-available-to-assessors- 2022-10-12T06:33:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153463-how-are-cardholders-who-hold-multiple-medicals-managed- 2025-10-13T16:30:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153470-overview-of-medical-provider-user-ahp-main-dashboard 2022-10-12T06:33:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153507-overview-of-training-provider-user-main-dashboard 2022-10-12T06:35:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153523-how-can-a-training-provider-view-their-assignable-competencies- 2021-02-27T19:18:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153732-how-does-a-training-provider-assign-a-competency-to-a-cardholder- 2022-07-05T06:49:22+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153855-how-to-add-edit-or-delete-a-training-provider-user 2021-02-28T11:12:17+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153872-what-is-the-competency-award-report-for-rto- 2022-09-05T05:45:50+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153873-how-to-use-the-muster-list 2022-10-12T05:16:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000153932-how-does-a-company-suspend-or-restore-a-project-site-or-zone-based-competency- 2021-02-28T13:06:03+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154045-how-does-a-network-operator-suspend-or-lift-the-suspension-of-a-job-role- 2021-02-28T12:53:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154049-how-does-a-network-operator-suspend-or-lift-the-suspension-of-a-competency- 2021-04-15T14:26:14+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154328-how-does-a-network-operator-place-or-lift-a-block-on-a-cardholder- 2021-02-28T12:12:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154343-how-does-a-network-operator-view-all-current-blocks-applied-to-cardholders-on-their-network- 2021-08-26T13:18:18+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154344-how-does-a-network-manager-edit-their-network-details-and-requirements- 2022-10-12T05:12:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154378-how-can-a-cardholder-view-their-riw-profile-in-myriw- 2025-10-13T16:37:51+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154407-how-can-a-cardholder-contact-their-employer-to-update-an-riw-profile- 2025-10-13T16:32:11+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154521-how-does-a-cardholder-end-an-association-in-myriw- 2025-10-13T16:31:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154795-view-location-requirements-in-the-web-card-reader 2022-11-24T11:53:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154796-change-location-in-the-web-card-reader 2022-11-24T11:55:17+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154814-how-does-the-web-card-reader-display-cardholders-whose-access-is-denied- 2021-02-28T15:29:19+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154819-award-a-competency-using-the-web-card-reader 2022-11-24T11:52:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154891-view-and-award-scheduled-site-based-competencies-using-the-web-card-reader 2022-11-24T11:53:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000154979-how-does-a-rail-industry-worker-sign-in-and-out-of-a-riw-kiosk- 2022-10-12T06:14:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155011-how-to-submit-a-hardware-maintenance-or-technical-support-request 2024-04-18T16:05:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155042-using-the-kiosk-during-riw-system-service-interruptions-or-when-offline 2022-11-12T13:12:58+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155044-what-type-of-maintenance-is-recommended-for-an-riw-system-enabled-kiosk-or-tablet- 2021-02-27T20:49:10+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155103-how-does-a-premium-functionality-employer-suspend-or-restore-an-employer-competency- 2021-05-30T08:14:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155132-how-does-a-premium-functionality-employer-delete-an-employer-competency- 2021-05-31T06:59:11+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155133-how-does-a-company-primarily-employ-a-cardholder-who-they-secondarily-employed- 2022-10-12T04:32:25+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155971-tablet-wireless-printer-troubleshooting-guide 2024-04-18T16:05:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000155972-kiosk-pc-troubleshooting-guide 2024-04-18T16:05:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000157612-my-account-is-locked-what-should-i-do- 2024-04-18T16:05:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000157682-how-to-place-a-kiosk-into-evacuation-mode 2021-03-24T10:56:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000158094-how-can-you-view-allocated-items-for-cardholders- 2022-09-17T09:00:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000158695-how-to-create-multiple-user-roles-colleague-logins-for-the-same-user- 2022-08-10T11:38:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000160007-how-can-a-cardholder-dispute-or-appeal-a-medical-or-drug-alcohol-assessment-outcome- 2025-10-13T16:30:50+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000160896-what-is-vircarda-messaging-and-vircarda-system-notification-messages- 2022-09-22T19:36:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000161044-how-does-a-company-monitor-association-requests- 2022-10-12T04:44:12+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000161062-how-does-a-company-manage-a-declined-permission-access-agreement-paa- 2021-03-13T10:33:45+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000161413-how-to-compose-a-vircarda-message 2021-04-21T08:22:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000161415-how-to-manage-vircarda-messages 2021-04-21T08:28:11+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000161459-how-to-select-a-vircarda-message-audience 2022-08-15T10:50:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000161460-how-to-run-a-vircarda-messaging-report 2021-04-21T04:39:00+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000161530-how-to-view-a-cardholders-vircarda-message-record 2021-04-09T09:18:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000162858-how-does-a-company-cancel-a-riw-card- 2025-10-13T16:35:26+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000163950-how-does-a-company-set-a-leave-date-on-a-job-role- 2022-09-24T15:23:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000164895-how-does-a-riw-system-user-update-their-email-communication-preferences-for-system-notifications- 2022-10-12T05:29:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000164930-how-does-a-company-add-a-cost-centre-to-a-cardholder- 2021-03-18T16:23:25+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000166425-my-company-is-missing-a-cardholder-from-the-previous-system-provider-what-do-i-do- 2021-03-18T16:48:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000166611-how-can-a-rail-industry-worker-update-their-notification-preferences-in-myriw- 2025-06-03T13:19:26+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000166805-what-are-the-riw-business-rules- 2024-01-08T09:27:18+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000167160-how-can-a-cardholder-view-their-employment-and-association-relationships-in-myriw- 2025-06-03T13:14:09+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000167418-what-is-automatic-visibility-of-a-cardholder-who-holds-a-network-operator-role- 2021-04-09T09:20:36+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000167425-how-can-a-company-add-job-roles-to-multiple-people- 2025-10-02T12:22:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000167442-how-does-a-company-check-if-a-cardholder-is-missing-competencies-to-fulfil-a-job-role- 2025-10-13T16:30:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000167444-how-to-request-a-cardholder-work-experience-log-book- 2024-04-18T16:05:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000168238-how-does-a-company-upload-a-statutory-declaration-to-a-cardholders-riw-profile- 2021-07-07T10:40:17+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000169258-what-are-the-riw-matrices-and-how-were-they-developed- 2022-07-05T06:45:21+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000169259-how-do-i-use-an-riw-matrix-or-matrices- 2025-10-13T16:34:36+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000170239-how-does-a-premium-functionality-employer-perform-verification-on-an-employer-project-based-or-site- 2022-03-29T06:25:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000170240-how-does-a-premium-functionality-employer-request-verification-functionality-for-employer-based-compe 2024-04-18T16:05:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000170875-what-is-the-virtual-card-uptake-report- 2023-02-07T11:32:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000171288-connecting-a-new-user-to-microsoft-power-bi-reporting 2024-04-18T16:05:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000172985-shift-management-how-are-open-shifts-closed-in-the-riw-system- 2022-10-09T06:41:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000174569-what-are-the-company-registration-terms-and-conditions- 2021-05-01T09:06:57+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000175738-how-does-a-rail-industry-worker-complete-an-elearning-course- 2025-04-02T21:02:48+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000175981-authorised-health-professional-ahp-training 2025-10-01T05:10:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000176009-department-of-planning-transport-infrastructure-dpti-network-operator-role-ceases-on-4-may-2021 2021-04-28T08:49:28+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000176027-keolis-downer-becomes-the-new-network-operator-of-the-adelaide-metropolitan-passenger-rail-network-a 2021-04-27T04:06:40+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000176083-torrens-connect-becomes-the-new-network-operator-of-the-adelaide-tram-network-in-july-2020 2021-04-27T04:00:20+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000176346-calculating-riw-fees-for-your-organisation 2025-10-02T12:24:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000176525-what-can-a-company-do-to-reduce-riw-fees- 2022-03-15T07:24:30+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000176526-how-can-a-company-opt-out-of-the-riw-program- 2021-05-01T08:57:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000176533-what-is-the-card-application-progress-report- 2023-02-14T13:07:25+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000177940-using-the-riw-app-during-riw-system-service-interruptions-or-when-offline 2022-11-22T09:54:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000178015-how-to-place-a-kiosk-in-site-closed-mode 2022-10-12T10:34:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000178522-how-do-i-reset-my-myriw-password- 2025-10-13T16:38:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000179809-where-can-i-find-the-national-fit-slips-part-b-health-assessment-report-and-triggered-health-assess 2024-11-08T12:21:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000183472-what-is-premium-functionality- 2023-04-26T08:19:18+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000184908-how-do-i-remove-a-false-positive-breathalyser-result-site-block- 2025-10-23T10:22:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000188054-how-do-i-reset-my-elearning-password- 2025-10-03T13:01:11+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000198340-how-to-complete-a-statutory-declaration 2024-01-08T09:28:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000203174-competency-rejection-reasons-and-remediation 2025-10-13T16:30:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000203568-how-does-a-company-find-an-authorised-health-professional 2025-10-13T16:37:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000209268-how-does-an-ahp-change-their-practice-clinic-details- 2024-11-08T11:58:50+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000218524-how-to-check-job-role-validity-and-key-expiry-dates 2022-10-12T04:45:20+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000221959-how-are-competencies-created- 2025-11-20T04:48:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000222644-how-to-set-up-and-use-self-swipe-in-the-riw-app 2021-09-29T14:35:15+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000224515-kiosk-start-up-guide 2021-09-03T12:46:15+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000225659-tablet-start-up-guide-switch-on- 2021-09-29T08:56:29+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000227859-tablet-no-internet-connection 2024-04-18T16:05:32+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000228097-kiosk-error-messages 2024-04-18T16:05:32+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000232071-kiosk-troubleshooting-internet-issues 2021-09-22T10:57:48+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000232145-tablet-error-messages-issues 2024-04-18T16:05:32+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000232167-turnstile-troubleshooting-guide 2024-04-18T16:05:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000236868-kiosk-screen-issues 2021-09-29T10:07:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000259075-what-is-the-next-key-expiry-report-for-valid-job-roles-report- 2023-07-27T09:30:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000269615-how-does-a-visitor-sign-in-and-out-of-a-riw-kiosk- 2022-09-26T04:18:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000281350-how-to-clean-your-riw-kiosk-or-tablet-touchscreen 2021-12-15T15:13:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000285670-ugl-regional-linx-to-become-the-new-operator-of-the-country-regional-network-from-30-january-2022 2022-01-25T09:51:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000286362-what-is-the-annual-hardware-maintenance-fee- 2024-04-18T16:05:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000286664-how-can-a-cardholder-dispute-or-appeal-a-job-role-assessment-outcome- 2024-04-18T16:05:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000286665-how-can-i-submit-a-complaint-or-provide-feedback-about-the-riw-program- 2026-01-13T08:16:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000290761-how-does-a-company-find-an-id-check-login-link- 2022-02-22T09:47:15+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000291910-how-does-a-premium-functionality-employer-run-an-allocated-items-report- 2022-03-07T08:38:25+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000292653-how-is-the-annual-cardholder-subscription-fee-calculated-if-it-has-expired- 2023-01-11T11:03:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000293248-what-is-the-riw-system-microsoft-power-bi-integration- 2024-04-18T16:05:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000299256-what-is-a-job-role- 2022-10-12T04:44:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000299472-how-can-a-cardholder-view-competencies-on-myriw- 2025-10-13T16:37:03+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000305681-two-factor-authentication-and-the-riw-system 2022-11-17T10:38:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000305682-how-to-set-up-the-authenticator-app 2022-11-17T10:44:48+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000305684-two-factor-authentication-and-myriw 2022-11-17T10:36:20+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000305899-what-is-geomapping-in-the-riw-system- 2022-10-12T05:16:35+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000306301-how-to-i-request-a-swap-for-a-faulty-tablet- 2022-08-01T09:53:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000308095-i-haven-t-received-my-two-factor-authentication-security-code 2022-10-12T04:53:15+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309195-two-factor-authentication-on-the-riw-system 2025-10-13T16:37:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309252-how-to-export-a-list-of-kiosks-tablets-or-turnstiles 2022-10-12T06:16:38+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309284-how-can-a-company-resend-an-association-request- 2025-10-13T16:31:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309306-what-is-additional-medical-information- 2024-04-18T16:05:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309351-how-does-a-network-manager-add-network-contacts- 2022-10-12T05:12:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309801-how-does-a-company-add-a-new-hardware-device-for-a-site-in-the-riw-system- 2026-01-13T08:18:04+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309872-how-are-breathalyser-tests-recorded-in-the-riw-system- 2022-10-12T05:30:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309914-how-does-a-company-add-a-site-host- 2026-01-13T08:16:20+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000309980-how-does-a-company-upload-additional-medical-information-for-a-rail-industry-worker- 2024-04-18T16:05:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310128-how-does-an-id-check-exempt-company-confirm-an-id-check- 2022-09-04T10:13:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310155-what-is-the-artc-protection-officer-profile-changes-report- 2023-02-14T13:03:26+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310159-what-is-the-company-contact-report- 2023-01-09T11:09:41+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310163-what-is-the-expiring-competencies-report- 2023-08-21T11:21:12+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310167-what-is-the-individual-job-role-report- 2022-10-12T05:25:40+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310169-what-is-the-job-role-validity-report- 2023-01-09T09:56:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310171-what-is-the-job-role-validity-report-for-network-operators- 2023-01-11T11:07:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310173-what-is-the-next-key-expiry-report-for-valid-job-roles-for-network-operator- 2023-01-09T08:43:06+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310174-what-is-the-outstanding-worker-100pt-id-check-report- 2022-10-12T05:27:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310176-what-is-the-pegasus-id-report- 2023-02-08T10:58:17+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310177-what-is-the-people-who-swiped-into-site-report- 2022-09-26T13:03:22+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310180-what-is-the-permission-access-agreement-report-for-employer-admin-report- 2022-09-26T12:45:53+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310182-what-is-the-person-role-competency-status-matrix-report- 2022-10-12T05:27:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310184-what-is-the-primary-employed-workers-report- 2022-09-26T12:28:48+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310186-what-is-the-role-library-and-corresponding-competency-grouping-report- 2023-01-31T06:28:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310746-how-does-a-cardholder-change-their-password-in-myriw- 2025-10-23T11:44:42+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000310805-how-does-a-site-host-register-a-visitor-on-a-riw-kiosk- 2022-10-12T06:20:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000311108-how-does-a-company-add-or-update-a-site-address- 2025-10-22T09:38:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000311120-what-are-the-different-types-of-swipe-events-and-deny-reasons-in-the-riw-system- 2023-02-08T08:31:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000311798-how-to-use-the-muster-list-to-swipe-workers-and-visitors-out-of-site 2022-09-16T15:27:59+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000311885-how-does-a-medical-provider-record-an-additional-medical-information-item- 2023-03-07T08:10:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000312944-how-does-a-company-monitor-forthcoming-and-expired-additional-medical-information- 2023-03-09T05:14:03+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000312946-how-to-edit-and-customise-the-riw-site-posters 2025-08-28T11:07:26+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000313117-how-does-a-medical-provider-user-view-drug-alcohol-certificates- 2022-10-12T06:53:23+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000313119-how-does-a-medical-provider-user-view-additional-medical-information- 2022-10-12T06:34:54+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000316118-how-does-an-access-controller-award-a-competency-on-the-riw-app- 2022-09-23T19:49:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000316120-how-does-an-access-controller-perform-a-spot-check-on-the-riw-app- 2022-09-23T20:13:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000316139-how-do-i-download-the-riw-app- 2022-11-22T09:52:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000317197-how-does-an-assessor-view-their-assessable-job-roles- 2022-09-26T08:15:03+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000317198-how-does-an-assessor-edit-their-assessor-notes- 2022-09-26T08:22:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000317199-how-does-an-assessor-view-their-pending-job-role-assessments- 2022-09-26T08:31:29+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000317202-how-does-an-assessor-view-approved-job-role-assessments- 2022-09-26T08:37:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000317204-how-does-an-assessor-view-rejected-job-role-assessments- 2022-09-26T08:45:06+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000318195-known-issue-cosmetic-refresh-of-riw-system-icons-october-2022-4-8-release- 2022-10-12T03:58:24+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000318634-how-to-request-a-new-national-or-network-job-role-is-added-to-the-riw-system- 2024-04-18T16:05:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000318642-riw-system-and-myriw-resource-centre 2022-10-12T04:00:36+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000318650-how-to-view-a-visitor-profile-in-the-riw-system- 2022-10-12T05:30:29+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000318662-how-does-a-rail-industry-worker-view-their-swipe-activity-in-myriw- 2024-04-18T16:05:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000318725-how-can-a-company-update-their-primary-contact- 2025-10-20T08:13:57+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000319741-rail-industry-worker-kiosk-deny-reasons-and-solutions 2022-10-12T06:11:10+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000319794-how-does-a-network-operator-request-communications-support- 2024-04-18T16:05:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000320964-how-much-does-it-cost-to-complete-an-elearning-course- 2025-04-02T18:19:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000321194-getting-ready-for-kiosk-software-upgrade-4-8 2024-04-18T16:05:44+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000324254-forgotten-card-function-on-the-web-card-reader 2022-11-24T11:53:29+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000324306-swipe-in-or-swipe-out-a-rail-industry-worker-using-the-web-card-reader 2022-11-24T11:54:46+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000324339-spot-check-using-the-web-card-reader 2022-11-24T11:55:10+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000325547-managing-network-based-competencies-in-the-riw-system 2025-10-03T13:01:57+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000326445-how-to-identify-your-driver-s-licence-number-and-card-number 2022-12-19T09:47:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000331273-scam-alert-job-offers-riw-cards-and-training 2024-05-20T07:40:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000339921-what-does-the-letter-refer-to-on-a-kiosk-sticker- 2023-04-11T08:26:09+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000346055-my-riw-administrator-has-reuploaded-evidence-into-my-existing-job-role-and-now-the-role-is-invalid-w 2023-06-02T10:50:01+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000389376-summary-of-id-check-failure-causes 2024-02-26T13:55:33+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000396422-how-does-an-assessor-edit-assessable-competency-dates 2024-04-02T07:39:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000420934-how-to-complete-elearning 2025-04-02T18:35:47+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000429245-when-is-a-new-card-required- 2024-09-18T21:48:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000429815-new-riw-card-design-update 2024-09-26T13:35:03+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000439303-national-signalling-assessment-framework 2024-12-03T13:05:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000449606-access-riw-system-using-single-sign-on-sso- 2025-02-04T14:25:47+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462577-how-a-rail-industry-worker-can-complete-an-elearning-course-where-no-payment-is-required- 2025-04-02T21:04:52+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462578-how-does-an-riw-cardholder-access-their-elearning-history- 2025-04-02T12:11:55+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462579-how-can-a-riw-cardholder-access-a-copy-of-their-elearning-tax-invoices- 2025-10-02T12:22:14+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462580-how-does-a-cardholder-access-their-elearning-completion-certificate- 2025-10-23T11:43:36+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462582-when-is-a-cardholder-required-to-pay-for-an-elearning-course- 2025-04-02T12:11:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462584-what-notifications-do-cardholders-received-from-the-riw-elearning-platform- 2025-04-02T12:11:09+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462586-how-to-i-enrol-in-assigned-elearning- 2025-04-02T21:09:37+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462587-how-do-i-pay-for-elearning- 2025-04-02T12:10:39+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462594-how-does-an-employer-administrator-send-an-elearning-request-via-riw-job-roles- 2025-10-13T16:30:58+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462596-how-to-send-bulk-elearning-requests-to-riw-cardholders 2025-10-22T09:39:08+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462860-how-do-i-change-my-elearning-password- 2025-10-23T11:43:56+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000462877-how-does-a-cardholder-pay-for-an-elearning-course- 2025-10-13T16:31:31+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000463024-how-to-login-to-the-riw-elearning-platform- 2025-07-09T07:09:07+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000467149-what-is-a-virtual-access-card-gallagher- 2025-04-29T09:52:13+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000467156-how-do-i-request-a-virtual-access-card-gallagher- 2025-04-29T09:53:09+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000467170-how-do-i-download-and-link-my-card-with-the-gallagher-mobile-connect-app- 2025-09-25T12:44:43+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000486730-how-does-a-company-make-a-site-inactive- 2025-05-23T08:26:16+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000490336-how-to-check-my-eligibility-to-access-an-riw-site- 2025-06-12T13:02:34+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000490338-how-does-a-cardholder-contact-their-employer-in-myriw- 2025-06-12T08:00:49+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000490340-what-could-prevent-me-from-being-authorised-to-work-at-a-site- 2025-06-12T08:29:05+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000490399-understanding-the-site-eligibility-check-you-have-authority-to-work-at-a-site 2025-06-12T12:47:20+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000490427-understanding-the-site-eligibility-check-you-do-not-have-authority-to-work-at-a-site 2025-06-12T13:04:27+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000499249-what-is-the-muster-list-detailed-report- 2025-08-13T06:21:22+08:00 always 0.512 https://support.riw.net.au/support/solutions/articles/51000499251-what-is-the-riw-worker-app- 2025-08-13T07:11:54+08:00 always 0.512