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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Registered Training Organisations
Under what circumstances can the ARA make a complaint to ASQA about an RTO?
To maintain the quality and integrity of the Rail Industry Worker Program, the Australasian Railway Association (ARA) reserves the right to make a complaint directly to Australian Skills Quality Authority (ASQA) about an RTO regarding:
- The quality of training and assessment services being delivered by ASQA-registered providers, and
- The marketing and advertising practices of registered training organisations (RTOs) and organisations claiming to be RTO’s.
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