Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does a cardholder accept the Permission Access Agreement?
An RIW cardholder’s participation in the RIW program is governed by the Permission Access Agreement (PAA). Please read the PAA carefully as it contains important details about how the RIW program works, including how information about a cardholder may be collected, used, disclosed and destructed for the purposes of the RIW program, as well as a cardholders responsibility as a participant in the RIW program.
Cardholders will be prompted to confirm their agreement to the PAA when they accept an employment request in the myRIW system. If the Permission Access Agreement is rejected, then the cardholder's profile will be immediately deleted form the RIW System. Cardholders should check with their employers before rejecting the PAA.
To accept the PAA, cardholders must create a myRIW profile. Cardholders can view a short video about how to use myRIW here. Alternatively, follow the instructions below to set up myRIW.
To create your profile, click on the Create Account button.
Complete the requested information, which is RIW number, first name, surname and date of birth. Make sure they are entered correctly as they are matched to the details recorded on the RIW database. The match has to be exact to grant access. Click the Submit button when done.
Provided the details entered on the previous page match the record on the RIW system, set and confirm the password to access myRIW.
NOTE: If the system doesn’t find a corresponding record, try entering details again. If the system still doesn’t find a matching record, please contact your Employer.
The first time a cardholder logs into myRIW they will be presented with the Permission Access Agreement. This document explains how information about Rail Industry Workers may be collected and used for the RIW Program.
Indicate your acceptance to these terms as a condition of your participation in the RIW Program.
If the Permission Access Agreement is rejected, then the cardholder will be unable to access or use their RIW profile, which means they will be unable to work on the rail network. Contact your Employer before refusing consent to discuss your options, as clicking Reject means your profile will be automatically deleted.
Once the Permission Access Agreement is accepted, log into the system with your credentials and password. The myRIW dashboard will display.
By clicking on View My Profile, the cardholder has visibility of their profile, current job roles and competencies. The cardholder is also able to view their medical and drug and alcohol results from this tab.
Within the myRIW system, the cardholder is able to alert their employer of any changes to their personal details, and also request these to be updated within the system by using the Report Corrections form.
Cardholders are able to accept and reject employment and association requests from potential employers or associated employers. This can be done by clicking the Employers and Associations link and accepting the request.
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