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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Company Subscriptions
What fees are paid by companies?
For companies with RIW cardholders, there is a simple six-tier structure for calculating the annual company subscription fee. Initially the fee was based on the number of primary RIW cardholders working for that company when Metro Trains Australia received migrated worker data from the previous service provider on 20 May 2019. The annual company subscription fee is then reviewed periodically as detailed in the Company Registration Terms.
| Tier | RIW Participant | Annual Fee |
| 1 | Organisations with 250+ RIW cardholders and "Fee Paying Rail Transport Operators" | $25,000 +GST |
| 2 | Organisations with 80-249 RIW cardholders | $6,550 +GST |
| 3 | Organisations with 30-79 RIW cardholders | $3,650 +GST |
| 4 | Organisations with 10-29 RIW cardholders | $1,625 +GST |
| 5 | Organisations with 4-9 RIW cardholders | $1,000 +GST |
| 6 | Organisations with 0-3 RIW cardholders | $NIL |
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