Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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When do companies get notified about due payments?
Any subscription items requiring payment will be notified to the Primary Contact or Employer Administrator (where enabled) at 4 weeks prior to expiry, 1 week prior to expiry and day of the expiry.
Employers can also view all upcoming subscription renewals easily from within the RIW System by going to the Expiries tab. Please refer to our article How does a company monitor expiries?
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