How does a Medical Provider User delete a medical assessment from the RIW System uploaded in error?

If a medical assessment has been uploaded in error, then a Medical Provider User (Authorised Health Professional or AHP) can request deletion of the medical by submitting a Service Request on the RIW website.

Please go to and choose the AHP Request to Delete Medical File from the drop down menu.

Most items on the form are mandatory, and reason for deletion of the medical must be provided.  The request will be sent to the RIW Service Desk for action, and the requester will be advised when action has been taken.

RIW Knowledge Centre Article Link:

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