Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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What do the icons mean in the RIW System?
This information is to assist your navigation through the RIW System and provide you with an understanding of the iconography used in the system. This is a reference document.
This instruction applies to the following RIW System User Roles:
- Advanced Project Administrators
- Assessor
- Client Manager
- Employer Admin
- Employer Admin - No Payment
- Employer Admin - Read Only
- Helpdesk
- Medical Provider User
- myRIW User (i.e.. RIW cardholder)
- Network Manager
- Network Manager - Read Only
- Project Admin
- Site Admin
- Training Provider User
Below is a list of the common icons that you will find throughout the RIW System. There is also a description of the icon and the where in the system the icon can be found.
Icon | Title | Description |
| Cardholder Subscription Status Active | This symbol is shown next to a cardholders details in the Search for my People, the icon reflects that the cardholder has an active cardholder subscription and a primary employer. |
| Cardholder Subscription Status Active | This symbol is shown next to a cardholder details in the Search for my People, the icon reflects that the cardholder has an inactive or pending cardholder subscription, or a block. Hovering over this symbol will provide the reason that the cardholder does not have authority to work. |
Access Controller Status Option | This status is shown next to a cardholder details in the Search for my People, the status option can have either a: ![]() ![]() | |
Spot Checker Status Option | This status is shown next to a cardholder details in the Search for my People, the status option can have either a: ![]() ![]() | |
Can Self Swipe Status Option | This status is shown next to a cardholders details in the Search for my People, the status option can have either a: ![]() ![]() | |
| Edit Button | The Edit button is used throughout the RIW System and is used to edit items within the system. To use this button select the field to edit. The field will then be highlighted in light blue, then click the Edit button. |
| Export Button | The Export button is used throughout the system and in the reporting function. To use this button please select the field to export, the field will then be highlighted in light blue, click the Export button. |
| Add Button | The Add button is used to add new uploads to the system, these can include: job roles, competencies, additional administrators, etc. |
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000140811
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