How do Premium Functionality Employers manage Training Providers (RTOs) in the RIW System?


This article details how a Premium Functionality Employer manages and sets employer-based competencies that each Registered Training Provider is approved to deliver.



This instruction applies to the following RIW System User Roles:

  • Employer Admin (Premium Functionality Employer)
  • Employer Admin - No Payment (Premium Functionality Employer) 
  • Employer Admin - Read Only (Premium Functionality Employer) 


Please note that Employer Admin - Read Only (Premium Functionality Employer) can only view information in this process.


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Administration tab

Click on the Administration tab that appears on the top of the screen.



Step 3: Training Providers shortcut

Click on the Training Providers shortcut.



Step 4: Search for the Training Provider

Complete the Search field with the name of the Training Provider and click Search. Alternatively, highlight the Training Provider from the populated list.


The Show Inactive? can be ticked to included past Training Provider records if required.


Once the Training Provider has been located, highlight the record and click on Set Competencies button.



Step 5: Add/delete competencies

Start typing in the Competency field with the name of the competency and click on the appropriate entry from the drop down.  Click on the Add field.


To remove a competency, highlight the record from the Selected Competencies box and click on the Remove button.




A Training Provider User (Registered Training Organisation) will now be able to award the competencies specified here to any cardholder on the RIW System.



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000151857


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