Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does an Access Controller or Spot Checker change the location in the Web Card Reader?
This article details how an Access Controller or Spot Checker can change the location of their Network, Project, Site or Zone through the Web Card Reader.
This instruction applies to the following RIW System User Roles:
- Spot Checker
Step 4: Change Location
The change location option allows the cardholder’s Network, project, site and zone to be changed.
Make any changes to the current location by selecting new options from drop-down lists. Select the Proceed button when the new location is correct. All subsequent swipes will be recorded at the new location.
IMPORTANT: The history for swipes, spot checks and competencies are only shown for the last 12 hours. If the Access Controller/Spot Checker uses the Change Location option, the swipes, spot checks and competency histories will be cleared if either the Network, project or site are changed. If only the zone is changed, the history is retained.
RIW Knowledge Centre Article Link:
Did you find it helpful?Send feedback