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How does a Medical Provider User delete a D&A result?
This article will detail how a Medical Provider User (Authorised Health Professional) can delete a D&A result. Occasionally an incorrect D&A can be recorded that may needed to be deleted.
This instruction applies to the following RIW System User Roles:
- Medical Provider User
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Delete D&A Results
Click on the Delete D&A Results icon
Step 3: Search for cardholder
Note: All three key pieces of information must be entered correctly to access the RIW cardholders profile.
Step 4: Select cardholder
Step 5: Delete D&A result
Click on the D&A Screenings tab on the left hand side menu. Find the D&A result to be deleted, highlight the record and click Delete.
Note: This function should be used with extreme caution. Deleting a D&A result may have an impact on the validity of a cardholders job roles and competencies, affecting their authority to work.
A confirmation pop-up will check that you wish to proceed. Confirm the action by clicking OK.
The D&A result has now been deleted.
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