How does a Medical Provider User delete a D&A result?

This article will detail how a Medical Provider User (Authorised Health Professional) can delete a D&A result.  Occasionally an incorrect D&A can be recorded that may needed to be deleted.

This instruction applies to the following RIW System User Roles: 

  • Medical Provider User

Step 1: Log in to the RIW System

Go to and login using your credentials. 

Step 2: Delete D&A Results

Click on the Delete D&A Results icon

Step 3: Search for cardholder

To search for a cardholder enter the cardholders surname, RIW number and date of birth.  

Note: All three key pieces of information must be entered correctly to access the RIW cardholders profile.

Click Search to display the cardholder details.

Step 4: Select cardholder

Highlight the cardholder and click Select to access the cardholders profile.

Step 5: Delete D&A result

Click on the D&A Screenings tab on the left hand side menu.  Find the D&A result to be deleted, highlight the record and click Delete.

Note: This function should be used with extreme caution. Deleting a D&A result may have an impact on the validity of a cardholders job roles and competencies, affecting their authority to work.

A confirmation pop-up will check that you wish to proceed.  Confirm the action by clicking OK.

The D&A result has now been deleted.

RIW Knowledge Centre Article Link:

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