How does a Medical Provider User delete a D&A result?


This article will detail how a Medical Provider User (Authorised Health Professional) can delete a D&A result.  Occasionally an incorrect D&A can be recorded that may needed to be deleted.



This instruction applies to the following RIW System User Roles: 

  • Medical Provider User


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Delete D&A Results

Click on the Delete D&A Results icon




Step 3: Search for cardholder

To search for a cardholder enter the cardholders surname, RIW number and date of birth.  



Note: All three key pieces of information must be entered correctly to access the RIW cardholders profile.

Click Search to display the cardholder details.



Step 4: Select cardholder

Highlight the cardholder and click Select to access the cardholders profile.



Step 5: Delete D&A result

Click on the D&A Screenings tab on the left hand side menu.  Find the D&A result to be deleted, highlight the record and click Delete.



Note: This function should be used with extreme caution. Deleting a D&A result may have an impact on the validity of a cardholders job roles and competencies, affecting their authority to work.


A confirmation pop-up will check that you wish to proceed.  Confirm the action by clicking OK.



The D&A result has now been deleted.


RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000155970




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