Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
Where do I access the RIW System User Guides?
RIW System User Guides are currently available in the RIW System, and can be found in the top right hand corner of the screen. Click on the User Guide link to access the User Guide specific to the RIW User profile.
From 9 April 2021, all User Guide content has now been migrated to the RIW Knowledge Centre at https://support.riw.net.au/support/solutions..
The Knowledge Centre Search can be utilised using key words to find the article required, or use the categories on the left hand side to drill down to the required topic. The majority of the previous User Guide content can be found in the RIW System & Procedures category.
RIW Knowledge Centre Article Link:
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