How does a visitor sign in and sign out of an RIW Kiosk or Tablet?


This article details how a visitor can sign in and sign out of an RIW Kiosk or Tablet on an RIW controlled worksite.




Step 1: Sign In 

To sign in, tap the Visitor Sign-In tile on the RIW Kiosk or Tablet home page.




Step 2: Agree to the Access Agreement 

The visitor must read and agree to the Access Agreement.  The Access Agreement explains how information may be collected and used for the RIW Program.  Click I Agree to proceed.



Step 3: Scan the provided QR code 

The visitor may have already received an email or file including a digital badge which contains a QR code. If so, the Visitor can scan the QR code here.



If the visitor has not received the QR code, press No QR Code to scan?


On the next page, the visitor must enter their details so the RIW System can create a new visitor profile.



Once the visitor has scanned their QR code or entered their details, the RIW System will ask the Visitor to confirm their identity. Tap Yes to continue if the details provided are correct.




Step 4: Taking Visitor ID photo 

In this step, the visitor must look into the Kiosk or Tablet's camera and align their face to the provided frame. One aligned, press the circle under the frame to take a photo. 


The photo taken in this step will be printed on the Visitor badge.



Press next to continue.


Step 5: Entering the host details

In this step, the visitor must enter their host details and tap Submit.



Step 6: Site induction and briefing

Depending on the site requirements, the visitor may need to complete a site induction or briefing before accessing the site. 





After the induction or briefing has been read, the visitor must tap Acknowledged that they have read and understood the information.


A successfully completed message will be displayed. Tap Continue to proceed.






Step 7: Access Granted

When the visitor has been granted access, the host will been notified. 


Step 8: Sign Out 

When the visitor is ready to leave site, they must attend an RIW Kiosk or Tablet and tap the Sign-Out tile on the home page. 



Step 9: Scan QR code

The visitor must scan the QR code on the badge which was  printed at the time when the access was granted.



Alternatively, the visitor can enter their details by tapping Lost your visitor badge?



Press Sign-Out if the details are correct.



The visitor is now  signed out of site.


RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000269615


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