System Outage Notification Wednesday 12 October 2022, 10:00-22:00hrs AEDT

Upcoming Service Interruption

STARTWednesday 12 October 2022, 10:00hrs AEDT
END Wednesday 12 October 2022, 22:00hrs AEDT



What services will be unavailable during the outage?

  • RIW System
  • myRIW System
  • RIW App (accessible in offline mode)
  • Web Card Reader
  • Veritas ID Check Platform
  • RIW E-Learning Platform
  • Kiosks, Tablets and Turnstiles
  • Fast track competency verifications (RIW System)
  • Fast track medical assessment (Service Request)

During the interruption, the RIW Service Desk will be unavailable for phone support. Queries and service requests can still be sent through to the RIW Service Desk on and will be addressed once system functionality is returned.

Want to promote this at site?

 We have developed an A3 poster you can print and display on site of the service interruption.

Click on the image to download.

Want to find out more?

Check out the RIW System Updates page for the full release notes.  The release notes will be interactive closer to the date providing you with links to all the changes.

You can also view our recent Community of Practice webinar on the upcoming release.


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