Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How to view System Message Templates - Vircarda
This article details how to view the shared email templates, which are the template notifications sent on email to RIW System users and Rail Industry Workers.
For more information on the type of notifications sent, refer to What notifications are generated by the RIW System?
You are only able to view the shared email templates, not edit them. If content needs to be updated, please contact MTA.
This instruction applies to the following user roles:
Go to https://app.riw.net.au and log in using your credentials.
Go to Administration > Shared Email Templates.
By default, all shared email templates will display. Use the search fields to narrow the search, such as specifying the System, Subject or Name. You can order the columns ascending and descending by clicking on the column and pointing the arrow up or down.
The table displays
You can export the list of notifications to a *.CSV file by clicking on Export.
To view the notification content, click on a notification from the list and View.
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