Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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What happens if an RIW System User goes on leave?
RIW System Users have the ability to create additional RIW System Users for their organisation, enabling coverage during periods of leave etc. For detailed instructions on how to add additional RIW System Users, please refer to RIW Knowledge Centre article How can a company manage colleague logins or add another RIW System User?
Please note, the RIW System User will continue to receive system notification emails such as cardholder subscription expiries, medical and competency expiry notifications etc. unless they switch off notifications in their Communication Preferences in the RIW System.
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