Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
- About the RIW System
- Blocks & Suspensions
- Business Rules & Matrices
- Cardholder Management
- Competency Management
- ID Checks
- Job Role Management
- Logins & Passwords
- Medicals and Drug & Alcohol
- Network Management
- Premium Functionality
- Projects, Sites & Zones
- Reporting - Power BI
- RIW Cards
- Swipes & Shifts
- System Notifications
- Visitor Management
- Work Restrictions & Risk Assessments
How do I register a Registered Training Organisations in the RIW System?
The RIW Program administers and maintains the qualification and competency records of rail industry workers. Registered Training Organisations (RTOs) are able to record the attainment of qualifications and competencies for their graduate RIW cardholders directly through the RIW System. This saves time and means less time off tools for the Rail Industry Worker, as competency evidence is not required to be verified by the RIW Service Desk.
How does a Registered Training Organisation gain system access?
To register an RTO in the RIW System, please complete the RTO Management Service Request at https://www.riw.net.au/contact-us/request-a-service/?rtomanagement.
While the RIW Service Desk actions your request, please take the opportunity to familiarise yourself with the RIW System by watching our Video System Walkthrough for Registered Training Organisations, or visiting the RIW Knowledge Centre for Registered Training Organisations.
RIW Knowledge Centre Article Link:
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