Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
- About the RIW System
- Blocks & Suspensions
- Business Rules & Matrices
- Cardholder Management
- Competency Management
- ID Checks
- Job Role Management
- Logins & Passwords
- Medicals and Drug & Alcohol
- Network Management
- Premium Functionality
- Projects, Sites & Zones
- Reporting - Power BI
- RIW Cards
- Swipes & Shifts
- System Notifications
- Visitor Management
- Work Restrictions & Risk Assessments
How do I register a company in the RIW System?
What information does a company need to register in the RIW System?
- Australian Business Number (ABN).
- Estimate of the number of RIW cardholders to be managed by the company.
- Registered address of the company.
- Details of a primary contact for the company.
- Authority to accept the Company Registration - Terms and Conditions on behalf of the company.
If you are a sole trader, please check out our article on How can I become a sole trader in the RIW System?
How to register a company in the RIW System
Go to https://app.riw.net.au and click on the Company Registration link. Alternatively, go direct to https://app.riw.net.au/SkillSafe/CompanyRegistration.
Enter a valid ABN in the Company ABN field and click Lookup. You can find all valid ABNs on the https://abr.business.gov.au/ website.
The Registered Company Name and Trading As field will be automatically populated from the lookup search. If not, then the ABN is not valid. Correct the ABN and click Lookup again.
Note: you can edit the Trading As name if you would like another name to be displayed in the RIW System. The Registered Company Name can not be edited.
Select the appropriate Estimated Number of Workers based on the number of RIW cardholders the company intends to manage in the RIW System for the following year. This estimate will determine whether a volume based discount applies to cardholder fees, as per the RIW Pricing Model.
Enter the Company Address and Primary Contact Details, noting that all items with a red asterisk (*) are mandatory.
The primary contact is the person who will be issued RIW System credentials and be the point of contact regarding system administration.
Tick the box to agree to the Company Registration - Terms and Conditions and complete the CAPTCHA by ticking the I'm not a robot tick box (and eventually selecting pictures if required to do so).
Click on the Send button.
If the company registration application is successful, the below message will display. The RIW Service Desk will then process the application.
If the company registration application is not successful, the most common problem is that the ABN selected already exists in the RIW System. Only one unique ABN is allowed in the RIW System.
Please contact the RIW Service Desk on 1300 101 682 or firstname.lastname@example.org for further guidance.
Once the company registration application has been approved (this can take up to three business days), an email will be sent to the primary contact with their username and a link to set a password.
Set and confirm the new password, tick the I’m not a robot CAPTCHA and click Save.
Read through the System Access Rules statement, and click the tick box and the Agree button to confirm acceptance of the system access rules.
Access to the RIW System is now granted.
Please refer to our video system walkthrough for Employer Administrators to see an overview of how to use the RIW System. Alternatively, we have an extensive range of self-help articles on how to use the RIW System in the RIW Knowledge Centre.
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Video System Walkthrough - Employer Administrators
RIW Knowledge Centre Article Link:
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