Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
What are the minimum system requirements to use the RIW System?
To use the RIW System, web browsers need to be at a minimum:
Browsers must also allow pop-ups and cookies.
What are the RIW System rules?
The RIW System is the core solution to the RIW Program. The purpose of the RIW System Rules is to provide RIW participant organisations and end users with greater understanding of the rules that govern the RIW System and sit behind system functionality, and compliment the Knowledge Centre articles available on the RIW website and the User Guides available in the RIW System itself (located in the top right corner of the RIW System screen).
The RIW System Rules are available here.
What is the RIW System?
The RIW System is the core solution to the RIW Program and provides the secure platform that houses all information. The RIW System can track many aspects of a cardholder’s profile around readiness and authority for work, such as job roles, competencies and employment history, along with shift/swipes times and fatigue management. The RIW System holds comprehensive records of the cardholder’s qualifications, medical fitness for duty, experience and on or off-site training.
No matter how many networks, projects, sites or contractors an organisation or cardholder are involved with, the RIW System efficiently manages the required information to ensure a safe workplace.
The RIW System is designed to be used in conjunction with:
- myRIW (RIW cardholder portal)
- RIW App (for online Access Controlling and Spot Checking)
- PC Card Reader, Web Card Reader or PAC Reader (for Access Controlling and Spot Checking)
- Kiosks and Tablet Solutions
- Vircarda App (for managing the virtual RIW card)
The RIW System can be accessed at https://app.riw.net.au.