Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How do I get a Rail Industry Worker card?
RIW cards must be ordered by an employer registered in the RIW System, whether that is a company a worker is employed by, or by a worker if they operate as a sole trader registered in the RIW System.
If a worker is new to rail, then their employer will set them up in the RIW System. They will be emailed a link to set up their myRIW account to approve an employment request. The worker will also need to complete an ID check. Once the ID check is approved (and the cardholder subscription is paid by the employer), an employer can then request an RIW card.
For more information about how to operate in the RIW System as a sole trader, please refer to our article How can I become a sole trader in the RIW system?.
NOTE: At present, workers are unable to apply for a Rail Industry Worker card without doing so through an employer (company or sole trader) registered in the RIW System.
Why do I need a Rail Industry Worker card?
All RIW Program participating Rail Network Operators require workers to maintain an RIW card to demonstrate competency to undertake rail safety work on their networks. The below operators are member of the RIW program:
All work carried out on the above rail networks will be managed through the RIW cards and system. Where the rail environment interfaces with civil construction, you can confirm competency and site access requirements with the relevant Network Operator or Contractor-In-Charge. You can also find a list of project sites which mandate RIW cards for workers here.
What are the minimum requirements to use a Rail Industry Worker card?
To use a RIW card, a cardholder must have:
- A physical or virtual RIW card;
- A Primary Employer;
- A current cardholder subscription (paid annually);
- The necessary competencies and medical category level to meet the requirements of the job role being undertaken on site.
- No National, Network or site blocks placed on their profile.