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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does a company monitor employment requests?
Employment requests sent to cardholders can be monitored from the Approvals tile on the main dashboard.
This instruction applies to the following RIW System User Roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
- Employer Admin - Read Only
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Employment Approvals shortcut
Click on the Employment Approvals shortcut on the main dashboard
Step 3: Approvals
This will default to the Pending Approval tab and will list all employment requests that are pending approval of cardholders. Employment requests can be resent to cardholders by highlighting the request row and clicking the Re send Initial Employment Request Email button.
Please check that the cardholder's email address is up to date and correct PRIOR to resending the employment request.
Approved and Rejected employment requests can be monitored by clicking on the Approved or Rejected tabs.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000030137
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