How does a company monitor employment requests?


Employment requests sent to cardholders can be monitored from the Approvals tile on the main dashboard.



This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Employment Approvals shortcut

Click on the Employment Approvals shortcut on the main dashboard



Step 3: Approvals

This will default to the Pending Approval tab and will list all employment requests that are pending approval of cardholders. Employment requests can be resent to cardholders by highlighting the request row and clicking the Re send Initial Employment Request Email button.


Please check that the cardholder's email address is up to date and correct PRIOR to resending the employment request.



Approved and Rejected employment requests can be monitored by clicking on the Approved or Rejected tabs.





RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030137




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