How does a company send an employment request to an existing cardholder?

Step 1

Go to and login using your credentials.

Step 2

Click on the People Tab and then Search for New Employees.

Step 3

On the People screen, three pieces of information are required to proceed.  Enter the existing cardholders Surname, RIW Number and Date of Birth and then click Search. The cardholders details should then appear.  

If the cardholder does not have a current primary employer (as per the image above), then you can click on Employ to send an employment request to the cardholder to become their Primary Employer. The following Create Employment pop-up will appear, where you can verify the employment start date, as well as the email address for the cardholder. Click Save when complete.

A pop up will confirm that the employment request has been emailed to the cardholder for approval. 

If the cardholder requires further instruction on how to accept an employment request in myRIW, please direct them to our article on How does a cardholder accept an employment or association request?.


If the cardholder has a current primary employer, and has not allowed their employment to be shared, then at this point an employment request will be unable to be sent.  Primary Employers are listed in the Primary Employer column on the People Screen.

Clicking on the Employ button followed by the Save button will surface the following error:

If the cardholder would like to cease employment with their current primary employer, please refer them to:

If the cardholder has the "shared employment" box ticked on their RIW profile, then you will be able to send a secondary employment request to the cardholder.  

Step 4

Employer Administrators can monitor pending employment requests via the Approvals section on the Main Dashboard. Employer Administrators will be unable to view the cardholders profile until the employment request has been accepted by the cardholder in myRIW.

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