How does a Training Provider add, edit or delete from their list of assignable competencies?

This article details how to add, edit or delete an assignable competency to the Training Provider (RTO's) scope of delivery.

This instruction applies to the following RIW System User Roles: 

  • Training Provider User

Step 1: Log in to the RIW System

Go to and login using your RTO / Training Provider credentials.

Step 2: Confirm current assignable competencies 

To view which competencies are currently assigned to the Training Provider for awarding, click on the Assignable Competencies button on the homepage dashboard.

A list of competencies assigned to be delivered will be displayed.

Step 3

To add, edit or delete competencies from Awardable Competencies list, complete a Create/Edit/Delete Competencies (Network Operator, Employer Admin, RTO) Service Request on the RIW website at, detailing the particulars of the competency to be added, edited or deleted.

Alternatively, you can also submit a service request through the RIW Virtual Assistant located in the bottom right hand corner of the RIW website. You can either click on the below icon on the RIW website, or if you are already in the BOT, please click on the back arrow to return to the main menu.


Please choose the Service Requests menu item, enter in your contact details and then choose the Competency Management option when prompted. Complete the request and submit for action by the RIW Service Desk.

RIW Knowledge Centre Article Link:

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