Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can a company add competencies to multiple people?
This feature is designed to enable competencies to be awarded to more than one cardholder simultaneously. Competencies can be awarded to cardholder’s where the logged in company is either the primary, secondary or associated company.
This instruction applies to the following RIW System User Roles:
- Employer Admin
- Employer Admin - No Payment
- Advanced Project Admin
- Project Admin
- Site Admin
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Add Competencies to Multiple People shortcut
From the main dashboard, click on the Add Competencies to Multiple People shortcut. This shortcut is also available under the Competencies tab.
Step 3: Search for cardholders
Complete the search criteria fields to find the cardholders. Then click Search.
Using more search criteria will narrow down the search and return fewer, more relevant results.
Step 4: Choose cardholders
From the search results, highlight a cardholder and click the Add button. The cardholder's details will then appear in the Selected People box.
Repeat steps 3 and 4 until all the cardholders that are to be awarded the competency appear in the Selected People box.
Step 5: Competency type
Select the competency type tab for the competency to be awarded, either National, Employer, Network, Project, Site or Zoned Based.
Step 6: Select competency and award date
Select the competency and award date by setting the below fields:
- Category will present a drop down list of the categories of competencies that have been configured (note it is not mandatory to drop down this list)
- Competency will provide a list of competencies to choose from by typing in the field. You can use keywords, or if known, the competency code (e.g the competency code for Induction Construction in Victoria is 24102).
- Award Date is the date the competency will be awarded to the cardholders.
When the competency information has been completed, click on the Add button.
Step 7: Evidence and verification
If the competency requires documentary evidence and verification, a box will appear to load the documents. This is done for each cardholder. Select a verification method (Verification Standard or Fast Track) by clicking on the radio buttons if available. For Employer based competencies only standard verification applies.
Once a document has been loaded against a cardholder's competence, the Select Files button changes to View Files.
When all evidence files have been loaded and the verification method selected, click the Finish button.
Please note that if Fast Track is selected, this will create a Shopping Basket item for payment as this is a non standard service (processing within 8 business hours).
Step 8: Results
A Results dialogue box appears. This box will include a link to the Shopping Basket if any Fast Track verifications have been included in the process.
Access to the Shopping Basket is dependent on the users credentials.
RIW Knowledge Centre Article Link:
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