How does a company check if a cardholder is missing competencies to fulfil a job role

This article details how a company can check whether a cardholder is missing the required competencies to fulfil a job role.

This instruction applies to the following RIW System User Roles: 

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only
  • Project Admin
  • Site Admin

Step 1: Log in to the RIW System

Go to and login using your credentials.

Step 2: Search for My People

Click on the People tab or the Search For My People shortcut on the main dashboard.

Step 3: Enter search details

Enter cardholder details into the search field or leave blank and click on search to bring up the workforce.  Select the cardholder you wish to allocate a role to by highlighting their name and clicking on the Edit button.

Step 4: View job roles

Once the cardholder profile appears, click on the Job Roles tab on the left hand side menu.

Step 5: View missing or invalid competencies

Once a job role has been selected, it will list the competencies associated with the job role.  

Items in red show competencies which are entirely missing.  Items in amber are invalid competencies, which means either the competency has expired or it has been rejected during verification.

Using the example below, the National - Around the track personnel was selected and it shows the invalid competencies in the right hand side of the red box.

To add a missing competency, just double click on the entry to be taken to the Add Competencies screen.  

Please refer to the RIW Knowledge Centre article How does a company add a new competency to a cardholders profile? for more information.

RIW Knowledge Centre Article Link:

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