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How does a cardholder login to an E-Learning course?
This article describes how a cardholder can access an E-Learning course, change their password and start the e-learning course.
This instruction applies to the following RIW System User Roles:
- Helpdesk
- myRIW User (i.e. RIW cardholder)
Step 1: Cardholder receives email
When a cardholder is enrolled in an E-learning course through the RIW System, the cardholder will receive an email requesting them to complete a course.
Use the link included in the email to locate the login page of the e-learning course.
Subject: RIW E-learning platform: Course completion requested Hi XXXXX,
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Step 2: Login
Using the link to access the site provided on the email, use the Username and the Temporary Password to trigger a change of password.
Step 3: Change Password
Change the password and click the Save Changes button.
At the confirmation screen, click the Continue button.
Step 4: Start course
Click the link to start the course. This is usually in the middle of the page.
Step 5: Conclusion
Complete the course and at the end, follow the instructions at the end of the course.
Step 6: Access your certificate
This will be on a separate screen.
Click on the Get your certificate button to generate an email to your nominated email address.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000175738
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