How can a company calculate RIW fees?


This article details how to calculate expected RIW fees for a company based on the RIW Pricing Model.


This process will walk you through determining the number of actively subscribed cardholders primarily employed by the company, and the expected renewals that will occur over the year. Once this information has been obtained from the RIW System, a basic calculation can be applied to determine RIW fees.


NOTE: To be eligible for a volume-based discount (as per the RIW Pricing Model), a company must have the required number of actively subscribed cardholders as at 28 May.  



This instruction applies to the following RIW System User Roles: 

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Create Report

Click on the Reports tab on the top menu, followed by the Create Report shortcut.



Step 3: Report Tables

On the Report Tables screen, tick the People box and then Continue.



Step 4: Define Report Columns 

To define information about cardholders currently employed by the company and their annual subscription end dates, tick the following columns; First Name, Surname, RIW Number, Primary Employer and Annual Subscription End Date.  Click Continue to progress.



Step 5: Define Report Filters

Next, define the report filters to limit the results returned.  If you continue to run the report from here, the report will list ALL cardholders who may have a relationship with the company, including secondary employed and associated cardholders.  


To get an exact list of the primary cardholders, please enter the company name in the Primary Employer field.  You can get the exact company name by referring to the company name at the top of the screen. Copy and paste this to ensure it is correct.


Click continue when ready to proceed.


Step 6: Report is displayed

The report will now surface, providing a list of all RIW cardholders primarily employed by the company and their annual subscription end date.  You can sort the list by clicking on the up/down arrows, or alternatively, export the report which will be sent to the RIW System User via email as a CSV file.



Step 7: Calculate RIW fees

Whether you use the table as per above, or export the file, sort the column by Annual Subscription End Date to determine when a cardholder subscription fee is due.



If calculating for the following year based on currently active subscribed workers, remove any cardholders not to be applied to the calculation, then:


Number of current cardholders x Annual RIW Card Fee* = Yearly renewal RIW fees


* The annual RIW Card Fee is determined by the number of active RIW cardholders primarily employed by the company as per the article What is the RIW Pricing Model?



If you intend on employing more RIW cardholders, then use the calculation below to determine New RIW cardholder fees.


Number of new cardholders x (Supply of New Card Fee* + ID Check Fee (if applicable)* + Annual RIW Card Fee*) = New RIW cardholder fees


Add both the Yearly renewal RIW fees and the New RIW cardholder fees to obtain the expected yearly RIW fees for your company.



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000176346




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