Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does an ID Check exempt company confirm an ID Check?
This article details how a company who has ID check exemption can confirm an ID Check has been performed for a Rail Industry Worker.
ID Check exemption is granted by the RIW Service Desk using very strict criteria. If you wish to discuss ID check exemption for your company, please email email@example.com.
This instruction applies to the following user roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
Go to https://app.riw.net.au and log in using your credentials.
Click Search for My People on the main dashboard and use the search filters to locate the Rail Industry Worker. Click on the their name and Edit.
You will be unable to view a Rail Industry Worker profile until they have accepted the employment request from your company.
On the Rail Industry Worker's profile, click on ID Check from the left-hand menu.
Once internal procedures have been followed to confirm ID check status, tick the ID Confirmed box and Save.
The Current Status will now show as ID Checked Successful, with the name of the user who confirmed the ID check recorded.
If a new cardholder, you can now order an RIW card and pay the cardholder subscription, and finalise the Rail Industry Worker onboarding as detailed in How does a company add a new Rail Industry Worker to the RIW System?
Did you find it helpful? Yes NoSend feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.