When is a cardholder required to pay for an eLearning course?


This instruction applies to the following RIW System User Roles:

  • RIW Cardholder
  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment


Payment for eLearning courses in the RIW System depends on how the course is funded. There are three possible payment methods:


  • Employer Paid (POA Facility) – If the requesting employer has an existing Pay On Account (POA) facility with RIW, all enrolments and course fees are billed directly to the employer.


  • Free Courses – Some course content owners choose to offer their courses free of charge to RIW cardholders.


  • Cardholder Paid – In cases where the employer does not cover the cost and the course is not free, the RIW cardholder must pay before gaining access to the course.


Course fees range from $10.00 to $44.00, as determined by the course owner.


If a cardholder is required to make a payment, please refer to How a Rail Industry Worker can complete an eLearning course where payment is required?  for instructions on how to complete the process.



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000462582



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