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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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When is a cardholder required to pay for an eLearning course?
This instruction applies to the following RIW System User Roles:
- RIW Cardholder
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
Payment for eLearning courses in the RIW System depends on how the course is funded. There are three possible payment methods:
Employer Paid (POA Facility) – If the requesting employer has an existing Pay On Account (POA) facility with RIW, all enrolments and course fees are billed directly to the employer.
- Free Courses – Some course content owners choose to offer their courses free of charge to RIW cardholders.
Cardholder Paid – In cases where the employer does not cover the cost and the course is not free, the RIW cardholder must pay before gaining access to the course.
Course fees range from $10.00 to $44.00, as determined by the course owner.
If a cardholder is required to make a payment, please refer to How a Rail Industry Worker can complete an eLearning course where payment is required? for instructions on how to complete the process.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000462582
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