How does a company add a new job role to a cardholders profile?

This article details how a company can add a job role to an RIW cardholders profile.

Note: To add a job role to multiple people simultaneously, please refer to the RIW Knowledge Centre article How can a company add job roles to multiple people?

This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Employer Admin 
  • Employer Admin - No Payment

Step 1: Log in to the RIW System

Go to and login using your credentials.

Step 2: Search for My People

Click on the People tab or the Search For My People shortcut on the main dashboard.

Step 3: Enter search details

Enter cardholder details into the search field or leave blank and click on search to bring up the workforce.  Select the cardholder you wish to allocate a role to by highlighting their name and clicking on the Edit button.

Step 4: Add job role

Once the cardholder profile appears, click on the Job Roles tab on the left hand side menu, and then click the add button to add a new job role. 

Step 5: Assign job role

On the Assign Job Role pop-up, begin typing in the job role field and a drop down list of available job roles will appear. You must also enter a start date. 

NOTE: Employer job roles can only be created an assigned by Premium Functionality Employers.

Step 6: View missing or invalid competencies

Once a job role has been selected, it will list the competencies associated with the job role.  If the cardholder is missing any of the required competencies, a pop-up box will ask whether you wish to cancel the job role pending attainment of the required competencies. Or you may choose to allocate the job role anyway, enabling the cardholder to work towards fulfilling the job role. Using the example below, the National - Around the track personnel was selected and it shows the missing competencies in the right hand side of the red box.

Competencies in red are missing competencies, and competencies in amber are invalid, i.e.. expired or not verified.

To add a missing competency, just double click on the entry to be taken to the Add Competencies screen.  Please refer to the article How does a company add a new competency to a cardholders profile? for more information.

VIDEO: Assigning / Suspending Job Roles


RIW Knowledge Centre Article Link:

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