Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can a company delete an RIW System User?
RIW System Users are individuals within a company or organisation who are required to use the RIW System. This instruction demonstrates how to delete an RIW System User.
RIW System Users can only be deleted by current RIW System Users in the same company. If a company RIW System User no longer works at the company, please contact the RIW Service Desk on firstname.lastname@example.org to have the RIW System User deleted.
RIW System Users are never full deleted from the RIW System, however, will become inactive and locked out by following these instructions. To reinstate a previously deleted user, please contact the RIW Service Desk on email@example.com.
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Manage Colleague Logins
Click on the My Account tab and select the Manage Colleague Logins shortcut on the dashboard.
Step 3: Locate RIW System User
Find the RIW System User you wish to delete from the RIW System from the list provided, or use the Search field to refine the list. Once the user has been located, click on the record to highlight their details, and then click on the Delete button.
Confirm the deletion of the user on the pop-up by clicking OK.
The RIW System User is now deleted.
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