What is a block resulting from a medically recorded drug or alcohol failure?

In the RIW System, where a health assessment is completed and the health assessment requires a drug and alcohol test, if the drug test comes back as confirmed positive, the Authorised Health Professional (AHP) records the results and the RIW System automatically places a National block on the cardholder.


Whilst this is recorded on each Network Operator Australia wide, if any of the Network Operators have a rehabilitation mechanism or policy to support lifting the block on their Network, the Network Operator can lift the block for their Network only; meaning the block remains for all other Network Operators.


At any future point, the AHP can record a negative D&A result (pass), however, this does not automatically lift any previously applied Network Blocks, leaving this control to the relevant Network Operator.


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