This functionality will become available from 16 September 2021.

Where a drug and alcohol (D&A) test is required as part of a rail safety worker health assessment, and where the D&A test comes back as confirmed positive (fail), the RIW System will automatically place a block on all networks for the cardholder.

NOTE: This instruction applies for blocks that are as a result of a confirmed positive D&A result as part of a rail safety worker health assessment.

Placement of the block

A block is immediately placed on the cardholder on all networks when the positive D&A result is uploaded by an AHP in the RIW System, or by the RIW Service Desk upon the receipt and processing of the rail safety worker health assessment. 

In the RIW System, the following block behaviours will occur when the restriction is placed on the cardholder:

National job role	VALID
Network job role	BLOCKED
Employer job role	VALID
National competency	VALID
Network competency	VALID
Project competency	BLOCKED
Site competency	BLOCKED
Zone competency	BLOCKED

Below is an example of a how a job role in the RIW System will display when a positive D&A result block has been applied. This advises that the job role cannot be used to swipe/access a work site on the network.

 

The RIW cardholder will be denied swipe access to work sites, nationally.  In the RIW System, users will see a banner message Blocks exist for this person on the profile summary screen. 

Access Controllers will receive a message that a network block exists for the cardholder if attempting to swipe the cardholder on to the work site.  The Access Controller cannot override the message to allow access to the blocked network site.

In myRIW, the cardholder will receive a visual prompt that a block exists.

Network management of failed D&A blocks

While these blocks are placed on each Network Operator nationally by system default, if any of the Network Operators have a rehabilitation mechanism or policy to support lifting the block on their Network, the Network Operator can lift the block for their Network only; meaning the block remains for all other Network Operators.

Authorised Network representatives have permission to lift a Network Block placed on a cardholder's profile. Alternatively, the authorised Network representative can contact the RIW Service Desk to lift the block on their network.

Even though the network block has been lifted for their network, RIW System Users will continue to see a banner message Blocks exist for this person on the profile summary screen. This represents the block still exists for other networks.

Access Controllers for the network that has lifted this block will receive a warning message that a network block exists for the cardholder when swiping on to a site. This is to advise that a block exists for other networks, however, will not deny access to the network where the block has been lifted.

In myRIW, the cardholder will receive a visual prompt that a block exists.

NOTE: At any future point, an AHP can record a negative D&A result (pass), however, this does not automatically lift any previously applied Network blocks, leaving this control to the relevant Network Operator.

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RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000029940

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