How does a company assign an Access Controller or Spot Checker?


The article details how a company can assign the role of Access Controlling or Spot Checking to an RIW cardholder.


An Access Controller is the term given to the person in charge of swiping cardholders in and out of a worksite. They can also check the roles and competencies of cardholders to ensure compliance, and view any work restrictions, as well as deny access to site. 


A Spot Checker is an individual with the permission to check cards of other cardholders, view their roles, competencies and any work restrictions.  


Note: These roles can only be assigned by the Primary Employer of the cardholder.



This instruction applies to the following RIW System User Roles: 

  • Advanced Project Admin
  • Employer Admin 
  • Employer Admin - No Payment


Step 1: Log into the RIW System

Go to https://app.riw.net.au and login using your credentials.


Step 2: Search for cardholder

Click on the People tab or the Search for My People shortcut on the main dashboard.


Step 3:  Select cardholder

Enter a search field or leave blank to bring up the entire workforce by clicking Search. Select the cardholder by highlighting their name and clicking on the Edit button



Step 4: Go to Status Options

Click on the Status Options tab on the left hand side menu of the cardholders profile. Tick the Access Controller or Spot Checker box as required, then click Save.  


To remove this status from a cardholder, just remove the tick and click Save.



The cardholder will then be able to log into the RIW App, PC Card Reader or Web Card Reader with their RIW card and use the Access Controller or Spot Checker functionality.


For further guidance, please refer to the related articles:



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030060


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