Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does a company send an association request to a cardholder?
An association occurs when a cardholder swipes onto a site or when a company requests to be associated with a cardholder, giving the company visibility of a cardholders profile in advance. The associated company has view only rights of the cardholder profile and does not employ the cardholder.
Note:If a cardholder swipes into a site that the company/Contractor in Charge manages, and the cardholder has a pending association request from the company/Contractor in Charge, then automatic approval of the association request will granted.
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Search for New Associates
Click on the People tab and then choose the Search for New Associates shortcut.
Step 3: Search for cardholder
Find the cardholder you wish to associate with by filling in their surname, RIW number and date of birth and clicking Search. Highlight the cardholders name and click on the Associate button.
Step 4: Add start date
Add a start date for the association request, and if applicable, a leave date. Click save when complete.
Step 5: Association request sent
The association request will be sent to the cardholder for approval, and must be accepted in the cardholders myRIW account before visibility of their profile is granted. Refer the cardholder to the following articles:
- How does a cardholder accept an employment or association request?
- How does a cardholder create a myRIW profile?
Step 6: End association
The association can be ended by the company or the cardholder at any time.
- How does a company end an association relationship with a cardholder?
- How does a cardholder end an association relationship in myRIW?
RIW Knowledge Centre Article Link:
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