Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does a company send an e-learning request to cardholder?
Some competencies are available to be delivered as an e-learning unit within the RIW system.
Go to https://app.riw.net.au and login using your credentials.
Click on the E-Learning tab from the top menu.
Search for the cardholder you wish to allocate an e-learning course to by entering their details in search fields and clicking Search. Leaving the search field blank will bring up the entire company workforce. The cardholder details will populate in the People section.
Add the cardholder or cardholders to the Selected People list by highlighting the cardholder name and clicking on the Add button. The cardholders name will appear in Selected People.
Once all cardholders have been added to the Selected People list, find the required competency to issue by starting to type the name of the competency in the Competency field, or by pressing spacebar to bring up a drop down list of available competencies. Choose the required competency and click on the Add button.
A confirmation screen will appear advising that the e-learning request has been sent to the cardholder(s). Click OK when complete.
The cardholder will receive an email containing a link inviting them to complete the e-learning course.
E-learning requests can be monitored via the Requests tab on the left hand side menu. Use the search fields to filter the results, such as whether the course had been completed, or date of request etc.
Did you find it helpful?Send feedback