How does a company send an E-Learning request to cardholder?


Some competencies are available to be delivered as an E-Learning unit within the RIW System.  This article details how to send an E-Learning request to an RIW cardholder.


Note: Some E-Learning courses may be sent to non-RIW cardholders.  Please refer to our RIW Knowledge Centre article How does a company send an E-Learning request to non-RIW cardholder?



This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and log in using your credentials.


Step 2: E-Learning Tab

Click on the E-Learning tab from the top menu.


Step 3: Locate cardholder

Search for the cardholder you wish to allocate an E-Learning course to by entering their details in search fields and clicking Search. Leaving the search field blank will bring up the entire company workforce. The cardholder details will populate in the People section.



Step 4: Populate selected people

Add the cardholder or cardholders to the Selected People list by highlighting the cardholder name and clicking on the Add button. The cardholders name will appear in Selected People.




Step 5: Issue E-Learning competency

Once all cardholders have been added to the Selected People list, find the required competency to issue by starting to type the name of the competency in the Competency field, or by pressing spacebar to bring up a drop down list of available competencies. Choose the required competency and click on the Add button.



Step 6: E-Learning issued confirmation

A confirmation screen will appear advising that the E-Learning request has been sent to the cardholder(s). Click OK when complete.



The cardholder will receive an email containing a link inviting them to complete the E-Learning course.


Step 7: Monitor E-Learning Requests

E-learning requests can be monitored via the Requests tab on the left hand side menu. Use the search fields to filter the results, such as whether the course had been completed, or date of request etc.




VIDEO: E-Learning




RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030099



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