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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
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- About the RIW System
- Administration
- Blocks & Suspensions
- Business Rules & Matrices
- Cardholder Management
- Competency Management
- eLearning
- ID Checks
- Job Role Management
- Logins & Passwords
- Medicals and Drug & Alcohol
- Network Management
- Messaging
- Payments
- Premium Functionality
- Projects, Sites & Zones
- Reporting
- Reporting - Power BI
- RIW Cards
- Swipes & Shifts
- System Notifications
- Visitor Management
- Work Restrictions & Risk Assessments
Pricing & Fees
Can a company receive a refund?
As per the Company Registration - Terms and Conditions, all subscriptions are paid for upfront for a full subscription year. No refunds will be provided for a subscription that is not utilised.
A refund may be requested for system payment errors only by contacting the RIW Service Desk on info@riw.net.au.
Article Link:
https://support.riw.net.au/support/solutions/articles/51000030102
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