This article details how a company can resend an employment request.

The employment request will be sent to the email currently recorded on the RIW cardholders profile. Ask the cardholder to check and update their email contact details if they still have not received the request.

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This instruction applies to the following user roles:

• Advanced Project Admin
• Employer Admin
• Employer Admin - No Payment
• Helpdesk

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1	Go to https://app.riw.net.au and log in using your credentials.
2	Click on the Employment Approvals shortcut on the dashboard.
3	On the Approvals screen locate the cardholder you wish to resend the employment request to, highlight their details and click on Resend Initial Employment Request Email.
4	An employment request email will be resent to the cardholder, which is confirmed by a pop-up screen as follows. Click OK or Close to confirm. When the employment request has been accepted, you will receive notification on email that it has been accepted.

You can direct cardholders to How does a cardholder accept or reject an employment or association request in myRIW? for further guidance.

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Article link:

https://support.riw.net.au/support/solutions/articles/51000030120

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