Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Are cardholders automatically associated by swiping onto a site?
When a cardholder swipes into a site they become automatically and temporarily linked to the Network and the Contractor in Charge of the assigned project or site. This linkage exists until the cardholder swipes onto another Project and/or Network.
Minimal view-only functionality exists for linked cardholders, although the Contractor in Charge can add competencies and job roles to the cardholder while that link exists.
For more information, please refer to What are the different types of cardholder relationships in the RIW System?
If ongoing visibility is required, an association request should be sent by a company to a cardholder. Please refer to How does a company send an association request to a cardholder? if this is required.
Note: If a company sends an association request to a Rail Industry Worker and the worker has not accepted the association request, if they swipe into a site managed by the company, ongoing association will be automatically granted. The Rail Industry Worker can end the association at any time.
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