How to view existing visitor passes in the RIW System


This function is useful for viewing current and historic visitor passes for an individual visitor or a group of visitors.



This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Project Admin
  • Site Admin


Step 1: Log in to the RIW System

Login at https://app.riw.net.au using Project or Site Administrator Credentials.


Step 2: Visitors Menu

Click on the Visitors tab on the main dashboard.


Step 3: Visitor Passes

Click the Visitor Passes button on the Visitor dashboard. 



Step 4: Search for Visitor

On the search screen, use either the surname of a visitor or the surname of the host and click Search to search for the visitor’s profile you wish to access.



Step 5: Select Visitor

Once the visitor is found, click the desired visitor profile so it is highlighted in light blue and then click the View button to access the visitor pass.



The Visitor Pass will be displayed on screen for printing.  The passes are designed so they can be cut to fit into a typical card wallet. Alternatively, email the visitor pass to the visitor so they have a digital copy.




RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030432


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