The permissions associated with what each user role can do is found in the RIW User Role Permission Matrix, and details around the system rules for each permission is found in the RIW System Rules.


In summary, the following user roles are available:

  • Service Desk User
  • Network Operator Administrator
  • Network Operator Administrator - Read Only
  • Employer Administrator
  • Employer Administrator - No Payment
  • Employer Administrator - Read Only
  • Employer Administrator - Premium Functionality
  • Employer Administrator - Premium Functionality - No Payment
  • Employer Administrator - Premium Functionality - Read Only
  • Advanced Project Administrator
  • Project Administrator
  • Site Administrator
  • Authorised Health Professional
  • Registered Training Organisation
  • Assessor
  • Access Controller
  • Spot Checker
  • Cardholder / myRIW


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