Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does a company send an employment request to an existing cardholder using Search for New Employees?
This article will detail how an employer can send an employment request to an existing cardholder in the RIW System using Search for New Employees.
This instruction applies to the following user roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
Go to https://app.riw.net.au and log in using your credentials.
Click on People > Search for New Employees.
On the People screen, three pieces of information are required to proceed. Enter the existing cardholder's Surname, RIW Number and Date of Birth and click Search. The cardholder's details should then appear.
If the cardholder does not have a current primary employer (as per the image above), then click on Employ to send an employment request to the cardholder.
The following Create Employment pop-up will appear, where you can verify the employment start date, as well as the email address for the cardholder. Click Save when complete.
A pop up will confirm that the employment request has been emailed to the cardholder for approval.
If the cardholder requires further instruction on how to accept an employment request in myRIW, please direct them to our article on How does a cardholder accept an employment or association request?.
NOTE: If the cardholder has a current primary employer and has not allowed their employment to be shared, an employment request will not be able to be sent. Primary Employers are listed in the Primary Employer column on the People Screen.
Clicking on the Employ button followed by the Save button will surface the following error:
If the cardholder would like to cease employment with their current primary employer, please refer them to our article How does a cardholder add or remove a company from their RIW profile? After the employment relationship has been ended, you can then send them an employment request.
If the cardholder has the Share employment box ticked on their RIW profile, employers will be able to send a secondary employment request to the cardholder.
You can always monitor pending employment requests via the Employment Approvals section on the Main Dashboard.
Employers will be unable to view the cardholder's profile until the employment request has been accepted by the cardholder in myRIW.
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