Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can a company manage colleague logins or add another RIW System User?
RIW System users are individuals within a company or organisation who are required to use the RIW System. This instruction demonstrates how to add or remove RIW System Users.
Please refer to the RIW Knowledge Centre article How to create multiple user roles for the same user? if you require a user to manage multiple logins.
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Manage Colleague Logins
Click on the My Account tab and select the Manage Colleague Logins shortcut on the dashboard.
Step 3: Add new RIW System User
To add a new user, click on the Add button.
Step 4: Create Colleague User Account
On the Create a Colleague’s User Account screen, fill in the required information by choosing the appropriate User Role, and then entering the user’s first name, surname, email address and user name. Click save when complete.
The new user will receive an email to activate their account and set their password, granting them access to the RIW System.
RIW Knowledge Centre Article Link:
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