How does a Medical Provider User record a Drug & Alcohol result?



The article details how a Medical Provider User (Authorised Health Professional) can record a Drug & Alcohol result in the RIW System. 



This instruction applies to the following RIW System User Roles: 

  • Medical Provider User


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and log in to the RIW System using your Medical Provider credentials. 



Step 2: Record D&A Result


Click the Record D&A Result button in the Medicals shortcut box on the Main Dashboard to display the following screen:



Step 3: Search for cardholder

To search for a cardholder, enter the cardholders surname, RIW number and date of birth


Note: all three key pieces of information must be entered correctly to access the cardholders profile.


Click search to display the cardholder details.



Step 4: Select cardholder

Highlight the cardholder and click Select to access the cardholders profile and record the drug and/or alcohol result.



Step 5: Record D&A Result

When the cardholders profile displays, click on the D&A Screenings tab on the left hand menu and then Record D&A Result icon.



Step 6: Record Drug and Alcohol result details

The Drugs and Alcohol Results screen will display. Enter all mandatory data fields marked with a red asterisk (*).



The cardholder’s details and name of the logged in Medical Provider User and their organisation will be automatically populated on the form. The Examination Date will default to today's date, which can be amended if required.


Enter all the remaining relevant information into the appropriate fields, selecting the Test Type, Test Reason, Drug Test Result and Alcohol Test Result from the dropdown lists presented. Be sure to complete all the mandatory fields marked with a red asterisk (*). Record any relevant Notes (not clinical information) as required.


Step 7: Upload documentation

Supporting documentation (maximum file size 10Mb) must also be attached to the record in the following formats: PDF, JPG, JPEG or PNG.  Click on Select Files to begin.



Note: The D&A result will not be valid until an attachment has been added. Until then, any previous D&A result will apply when determining competence or role validity.



Medical Provider Users can drag and drop the required files onto the Select Files screen, or Click to Add Files to add them from the computer.  Click OK when all files have been added.



When all the information has been entered correctly, click the Save button on the Drug and Alcohol Results screen and confirm the result, when prompted.  




RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000129041


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