How does a Medical Provider User record a Drug & Alcohol result?


The article details how a Medical Provider User (Authorised Health Professional) can record a Drug & Alcohol result in the RIW System.


A drug or alcohol result must be recorded independently.



This instruction applies to the following user roles:

  • Medical Provider User


1


Go to https://app.riw.net.au and log in to the RIW System using your credentials.

2


Click on Record D&A Result.


3


On the Select Individual pop-up you will need to enter the cardholders Surname, RIW Number and Date of Birth to access the record. Click Search.


Note: all three key pieces of information must be entered correctly to access the cardholder's profile.

When the details appear, click on the cardholder row and click Select.



4


The cardholder's profile will display on the D&A Screenings tab. If a previous result has been recorded, you will be able to view the record.

To add a new record, click on Record D&A Result.



5


The Drugs and Alcohol Results screen will display. Enter all mandatory data fields marked with a red asterisk (*).



The cardholder’s details and name of the logged in Medical Provider User and their organisation will be automatically populated on the form. The Examination Date will default to today's date, which can be amended if required.


Enter all the remaining relevant information into the appropriate fields, selecting the Test Type, Test Reason, Drug Test Result and Alcohol Test Result from the drop down lists presented. Be sure to complete all the mandatory fields marked with a red asterisk (*). Record any relevant Notes (not clinical information) as required.


NOTE: If the Test Type is an Alcohol result, only the Alcohol Test Result should be recorded. For the Drug Test Result record No Test Required. You will then need to follow this process again to record the Drug Test Result independently.


6


Upload supporting documentation (maximum file size 10Mb) to the record in the following formats: PDF, JPG, JPEG or PNG.  Click on Select Files to begin.



Drag and drop the required files onto the Select Files screen, or Click to Add Files to add them from the computer.  Click OK when all files have been added.



7


When all the information has been entered correctly, click Save  on the Drug and Alcohol Results screen and confirm you are sure to record the result by clicking OK.



8


The result will now be added to the cardholder's profile.





Article link:

https://support.riw.net.au/support/solutions/articles/51000129041




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