What are the different types of cardholder relationships in the RIW System?


This article describes the different relationships a cardholder can have in the RIW System.


A cardholder can only have one Primary Employer in the RIW System, however can also have up to two Secondary Employers and unlimited associated companies.  

 

The following relationships exist in the RIW System:

  • Primary Employer:  A Primary Employer is the cardholders direct employer who has full edit rights to an RIW cardholders profile. Primary Employers are responsible for maintaining a cardholders annual subscription. A cardholder requires a Primary Employer to have authority to work using an RIW card. 
  • Secondary Employer: A Secondary Employer supports transient cardholders who may work for multiple employers. A Secondary Employer has limited edit access to the cardholders profile, but can add Employer, National and Network based competencies to their profile if required. A cardholder can have one Primary Employer and up to two Secondary Employers if the “share employment” button is selected. When a cardholder swipes into site, they are able to select a primary or secondary company as their employer for the shift.
  • Associated Company: Associated companies have advance visibility of a cardholder before they arrive on site. This is typically used to ensure a cardholder is compliant with the employer’s work requirements ahead of time. An associated company has mainly view only rights to the cardholders profile, but can add Employer, National and Network based competencies to the profile if required. Note: when a worker swipes into site they are unable to select an associated company as their employer for the day as they are not employed by this company in a primary or secondary basis.
  • Linkage or automatic association to a cardholders profile upon swipe in: The Contractor in Charge of a project has automatic linkage to a cardholders profile once the cardholder is swiped onto a site under that project. The Contractor in Charge has mainly view only rights to the RIW profile, but can add Employer, National and Network based competencies to the profile if required.
  • Rail Corridor Access Job Role: Network Operators have automatic visibility of cardholders who hold the Networks Rail Corridor Access Job Role.



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000140852



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