How to use the shopping basket and process a payment within RIW?

This article details how to use the shopping basket in the RIW System and progress payment with our online payment partner, Stripe.

Items that can be added to the shopping basket include:

  • Cardholder subscriptions
  • Replacement RIW cards
  • ID checks
  • Fast track competency verifications

This instruction applies to the following RIW System user roles:

  • Advanced Project Admin
  • Employer Admin


Go to and log in using your credentials.


Any items requiring payment can be paid at time of request, or you can continue adding items to the shopping basket and pay for them as a bulk transaction.

You can access the Shopping Basket on the Financial tile on the main dashboard. You will only see this icon when an item has been added to the basket.


The Basket Details screen will list all the items requiring payment. You can Remove items if raised in error, or if you wish to add more items, return to the applicable function to continue adding items.

When you are happy to continue, click Checkout.


Payment Options will now show the available options to make payment. If you are a company that is approved for payment on account, you will have both a Card and Pay On Account option (refer to How to use Pay on Account).

This article covers the Stripe payment option only, so click on Make Payment to proceed.


The following fields will be displayed where you can enter your Credit/Debit card details. Note that only Mastercard and Visa are accepted. 


Confirmation of your payment will be sent to your nominated email address for your records and you will be returned to the RIW System at the completion of the transaction.

You can view your payment/transaction history at any time by referring to our article How can a company view their payment history?

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