Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How to use Pay on Account
Pay on account is available to Premium Functionality Employers only, although may also be used at the discretion and direction of the RIW Service Desk.
This instruction applies to the following RIW System user roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Pay for an item
Items that need payment are listed on the main dashboard as a shortcut button and have a $ symbol. Please refer to the highlighted below.
Step 3: Select and action a payment item
Select item to be paid by ticking the Select box and then clicking on the Renew Subscription button
Step 4: Check the item in the basket and proceed to checkout
Check that the item is correct and proceed to checkout by clicking on the Checkout button.
If you have further items that you need to add to the basket, exit the screen by clicking the Home tab and selecting the next item to pay. Items will continued to be added to your basket until you are ready to finalise payment.
Step 5: Checkout payment option
Select Pay on Account.
Step 6: Pay on account option and purchase order
Enter a PO Number in the field and click Complete.
Step 7: Pay on Account order
The Pay on Account Order Summary Screen will appear and provide an order reference number.
By clicking on the here link, the detailed order will display.
Step 8: Delivery of tax invoice for payment
After the completion of the Pay on Account order, the RIW System will generate a tax invoice to your nominated email address. This tax invoice is to be used to pay for the items included in the order.
RIW Knowledge Centre Link:
https://support.riw.net.au/support/solutions/articles/51000141423
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