Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How can a company view the employment or association history of a cardholder?
The Employment History tab holds information about a cardholder’s current and historic employment, including start and leave dates. The screen also provides a search filter to show current only or historic employment details as well as showing the status of each employment (Pending Approval or Approved).
A summary of the cardholder’s current association history with other companies is shown via the Associations tab, showing the status of each (Pending Approval or Approved)
This instruction applies to the following RIW System User Roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
- Employer Admin - Read Only
- Medical Provider (Note: Medical Providers are unable to view Association History)
- Project Admin
- Site Admin
- Training Provider (Note: Training Providers are unable to view Association History)
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Search for cardholder
On the main dashboard, click on the Search for My People shortcut.
Step 3: Search Criteria
Complete search criteria to find the cardholder and click on the Search button.
Step 4: Select cardholder
From the returned results, highlight the cardholder row and click on the Edit button.
Step 5 Employment or Associations tab
Select either the Employment History or the Associations History tab from the left hand side of the page.
Step 6: History Search
Both the Employment History and the Association History tabs will default to Show Current records. To get a complete history for the cardholder, tick the Show All button and then Search.
RIW Knowledge Centre Article Link:
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