LOG IN
Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does a company monitor forthcoming and expired medicals?
Companies can monitor cardholders that are past due on their medical assessments or have a forthcoming medical assessment due.
This instruction applies to the following RIW System User Roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
- Employer Admin - Read Only
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Expiries tab
Click on the Expiries tab which is situated on the top of the screen
Step 3: Medicals tab
Click on the Medicals tab on the left hand side of the screen. This will populate the search results will all cardholders who have a forthcoming medical assessment due (amber) or a medical assessment which has expired (red).
Step 4: Search and filtering list
A more refined search can be applied to the list by adding search criteria to the fields and clicking on the Search button. This list can also be filtered by clicking on the Show Forthcoming and Show Expired radio buttons.
Step 5: Cardholder record
A cardholder's record can be accessed by highlighting a record in the list and clicking the Edit button. This will take you directly to the cardholders profile.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000151822
Did you find it helpful? Yes No
Send feedback
