How does a company add and configure kiosk site safety briefings?

Safety briefings are information that supports safe working of a site.  Briefings are delivered to cardholders as they swipe in at a site RIW System enabled Kiosk or Tablet Solution.  Safety briefings can be added and configured to be delivered to cardholders over a period of time.

When updating site requirements in the RIW System, it can take between 15-30 minutes for any changes to be transferred to a Kiosk or Tablet device, such as site entry rules, working hour rules, site briefings or site inductions. Sites should assess the risk between when the change is made in the RIW System to when it is available in the Kiosk, and determine whether alternative access control measures are required during the update period.

It is advised that site briefings are added to the RIW System at least the day before it is required, and the start date set appropriately.

This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment
  • Project Admin
  • Site Admin

Step 1: Log in to the RIW System

Go to and login using your credentials. 

Step 2: Administration tab

Click on the Administration tab which appears on the top of the screen.

Step 3: Briefing shortcut

Click on the Briefing shortcut.

Step 4: Create a new briefing

Click on the Add button to create a new briefing

Step 5: Briefing details

Complete the new briefing details:

  • Name: Name the new briefing
  • Category: Safety Briefing is the only category
  • Specific To: Select whether the briefing is specific to the network, a project or to a site.
  • Content: Upload a PDF file with the briefing material by clicking on the Browse button and locating the file on your PC/device.

Note: As the kiosks have a landscape screen orientation it is recommended that all content be produced in landscape orientation to better align with this and improve readability.

When all the fields are completed, click on Save.  

Step 6: Configure the briefing

Click on the Administration tab which appears on the top of the screen.

Step 7: Site tab

Click on the Site shortcut.

Step 8: Site listing

A list of sites will appear.  Highlight the site that the briefing is for and click on Edit.

Step 9: Briefing tab

Click on the Briefing tab, then click the Add button.

Step 10: Add briefing

Complete the Add Briefing box:


  • Briefing: Start typing the name of the briefing and the a drop down will appear for selection.  If you can’t remember the exact name of the required briefing, to display a list of all briefings applicable to the site you are defining, click in the Briefing text box and add a space.
  • Is Active: The Is Active check box must be ticked for the Safety Briefing requirement to be enforced from the Start Date.
  • Start Date: Is the date the briefing will appear on the kiosk for cardholders. It is advised that the safety briefing is loaded the day prior to the start date, to ensure there is no delay when the briefing syncs to the Kiosk.
  • End Date: Is the date the briefing will cease to appear for cardholders.

Click on the Save button.

IMPORTANT NOTE: When a safety briefing is first added to the RIW System following this process, there may a short delay of up to 30 minutes while the safety briefing is synced to the Kiosk. During this syncing period, cardholders will be unable to view the briefing and will be provided a Kiosk onscreen message requesting them to try again in 10 minutes or to contact an Access Controller for site access. To ensure a delay is not experienced, please load Safety Briefings the day prior to the start date.

The site safety briefing has now been added.

RIW Knowledge Centre Article Link:

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