Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Overview of Medical Provider / Authorised Health Professional Main Dashboard
The Medicals home screen allows an Authorised Health Professional to view and record medical and D&A test results for cardholders. From here, medical and D&A results are recorded. Historic results recorded by the logged in user and their colleagues can also be viewed. Where a D&A result has been recorded incorrectly, a delete option is also available.
Medical certificates cannot be deleted via the RIW System. A service request to the Helpdesk has to be completed and submitted for deletion. Please refer to our RIW Knowledge Centre article How does an Authorised Health Professional delete a medical assessment from the RIW System uploaded in error?
This instruction applies to the following RIW System User Roles:
- Medical Provider User
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Main dashboard
The main dashboard appears. From here, Medical Providers Users can record or view a medical result, or record, view or delete a D&A result.
For more information, please refer to our RIW Knowledge Centre Articles:
- How does an Authorised Health Professional record a medical result?
- How does an Authorised Health Professional view a Medical or D&A Certificate?
- How does an Authorised Health Professional record a Drug & Alcohol result?
RIW Knowledge Centre Article Link:
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