Overview of Medical Provider / Authorised Health Professional Main Dashboard


The Medicals home screen allows an Authorised Health Professional to view and record medical and D&A test results for cardholders. From here, medical and D&A results are recorded. Historic results recorded by the logged in user and their colleagues can also be viewed. Where a D&A result has been recorded incorrectly, a delete option is also available.


Medical certificates cannot be deleted via the RIW System. A service request to the Helpdesk has to be completed and submitted for deletion. Please refer to our RIW Knowledge Centre article How does an Authorised Health Professional delete a medical assessment from the RIW System uploaded in error?



This instruction applies to the following RIW System User Roles:

  • Medical Provider User


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Main dashboard

The main dashboard appears.  From here, Medical Providers Users can record or view a medical result, or record, view or delete a D&A result.



For more information, please refer to our RIW Knowledge Centre Articles:


RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000153470


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